**Fundación Dondé, one of the leading Private Assistance Institutions with over 100 years of prestige in the pawnbroking sector and with the mission of helping those most in need through education via educational modules.** We are currently seeking: **Validation Desk Analyst - Auto** **Requirements:** Bachelor's degree in Industrial Engineering, Processes, or related field. **Area:** Auto Validation Desk (Knowledge of automobiles is not required) **Responsibilities:** * Handle vehicle product requests according to established SLAs. * Provide telephone support to branch network for inquiries or clarifications. * Integrate, manage, and review documentation. * Investigate, authorize, and formalize vehicle product requests according to department protocols. **Location:** Paseo 60 Mérida, Yucatán **Salary:** $8,364 gross monthly + performance-based operational bonus. **Schedule (Rotating):** Monday to Friday \- 9am \- 6pm Opening shift \- 11am \- 8pm Closing shift Shifts alternate weekly 2 Saturdays per month (9am to 4pm) Rotating on a weekly basis **We offer:** Statutory benefits Grocery vouchers Life insurance Savings fund