




Position Summary: Provides empathetic service to clients, prioritizes critical patients, handles payments and reports, and resolves telephone inquiries in a role requiring composure and calmness. Key Highlights: 1. Empathetic attention to local and foreign clients 2. Ability to handle situations with high emotional intensity 3. Ongoing training in veterinary medical terminology Veterinary Emergency Receptionist (Merida, Yuc.) Schedule: 1:00 AM to 8:00 AM Your Role in the Team * Reception: Clearly and empathetically attend to local and foreign clients (English desirable). * Triage: Prioritize admission of critical patients and coordinate with on-duty veterinarians. * Cash Control: Handle payments, billing, and shift closing reports. * Telephone Support: Resolve inquiries and follow up on emergency appointments. Key Requirements * English: Desired level (ability to hold basic conversations and explain procedures). * Personal transportation: Preferred due to early start time (1:00 AM). * Composure and calmness: Ability to handle situations with high emotional intensity. * Experience: Preferred in customer service or healthcare-related fields. ------------------------------ What We Offer? * Statutory Benefits * Professional Growth: Ongoing training in veterinary medical terminology. -Requirements- Minimum Education: Upper Secondary Education - General Baccalaureate 1 year of experience Languages: English Keywords: recepcion, receptionist, recepcionista, noche, night, nighttime, nocturno
