Position Summary: We are seeking a Hospitality and Experience Manager to comprehensively coordinate key areas, ensuring high operational and service standards, and delivering efficient and quality assistance during events. Key Highlights: 1. Ensure comprehensive coordination of key areas 2. Maintain high operational and service standards 3. Guarantee efficient and quality assistance for attendees We are looking for a **HOSPITALITY AND EXPERIENCE MANAGER** responsible for ensuring comprehensive coordination among Food & Beverage, Box Office, Cleaning, and Customer Service departments, maintaining high operational and service standards aligned with company objectives, guaranteeing efficient and quality assistance for attendees, as well as compliance with operational, administrative, and service procedures during events and daily operations. **Profile:** **Education:** * Bachelor’s degree in Administration, Business Management, Tourism, Gastronomy, Operations, or related field. **Experience and Requirements:** * Minimum 3 years in operational supervision or coordination. * Experience managing operational staff. * Preferred experience in large-scale events, stadiums, entertainment, retail, or consumer centers. * Preferred knowledge of box office, food and beverage, or point-of-sale operations. * Availability to work weekends, holidays, and extended hours according to event operations. **Technical Knowledge:** * Operational management. * Staff management. * Customer service. * Inventory control and cash reconciliation. * Operational and administrative performance indicators. * Intermediate Excel. * Experience with sales and box office systems (preferred). Salary: $20,000\.00 \- $25,000\.00 per month Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
