Job Summary: Amenities Coordinator responsible for comprehensive management of common areas, resident service, supervision of cleaning and maintenance, and coordination with vendors to enhance the living experience within the condominium. Key Highlights: 1. Comprehensive management of common areas and resident experience. 2. Dynamic role combining supervision, coordination, and service. 3. Opportunity to positively impact community coexistence. **Amenities Manager (Amenities Coordinator)** · **Education:** Degree in Business Administration, Hospitality Management, Tourism, Real Estate Administration, or equivalent property management experience. · **Experience:** Prior experience in hospitality, luxury condominium management, gyms, or club management. · **Technical Knowledge:** Familiarity with safety and hygiene regulations (civil protection), budget management, and technology platforms for reservations. · **Experience:** 6 months to 1 year of prior experience in hospitality, front desk, customer service, or property administration. · **Schedule:** Availability to work weekends and flexible hours, as amenities are heavily utilized during these times. **Key Responsibilities** · **Amenities Management:** Reserve, control access to, and supervise usage of common areas (Gym, Spa, Temazcal, Fire Pit, Pool, Yoga Zone, etc.). · **Resident Service:** Deliver personalized service, respond to inquiries, handle complaints, and collect suggestions to improve community coexistence. · **Cleaning and Maintenance Supervision:** Conduct daily inspections of common areas to ensure cleanliness, order, and operational readiness. · **Vendor Coordination:** Liaise with cleaning staff, maintenance personnel, security teams, and external vendors. · **Fault Reporting:** Identify and report facility malfunctions (electrical, plumbing, gym equipment) to management. · **Access Control:** Verify compliance with condominium regulations by residents and guests. · **Reservation Management:** Administer use of common areas to prevent conflicts among residents. · **Staff Supervision:** Coordinate cleaning, security, landscaping, and specialized maintenance teams. · **Amenities Marketing:** Promote facility usage and organize community events to enhance the living experience. **Skills and Qualities:** · **Excellent Customer Service:** Proactive, friendly, and problem-solving-oriented attitude. · **Effective Communication:** Ability to interact with residents, administrators, and maintenance staff. · **Organization and Time Management:** Capacity to manage multiple reservations and tasks simultaneously. · **Attention to Detail:** Ability to quickly identify issues related to cleanliness or equipment functionality. · **Conflict Resolution:** Ability to manage tense situations between residents regarding common area usage. · **Office Tools Proficiency:** Microsoft Office Suite (Excel, Word) for reporting and condominium management software. · **Basic Maintenance Knowledge:** General understanding of electrical systems, plumbing, or gym equipment operation is a plus. **Key Attitudes:** · **Optimism and Perseverance:** Consistently positive attitude, essential in the service sector. · **Order and Cleanliness:** High visual and functional quality standards for assigned areas. · **Discretion and Professionalism:** Respect for residents’ privacy. Employment Type: Full-time Salary: $12,000.00 - $15,000.00 per month Work Location: On-site employment