Coffee Specialist - Part-Time

Description

Job Summary: We are seeking a Coffee Specialist to serve as a Nespresso brand ambassador, delivering a premium experience to customers and advising them on high-end products, ensuring personalized service and achievement of sales objectives. Key Highlights: 1. Growth opportunity within an international brand 2. Specialized training in coffee and brand experience 3. Professional environment focused on premium service Coffee Specialist (Part-Time) – Premium Coffee Boutique A Nestlé Group company, through its premium brand Nespresso, is seeking talent to join as: Part-Time Coffee Specialist – Boutique Location: Merida Job Mission Act as the brand ambassador within the boutique, delivering a premium experience to customers, advising them on high-end products such as coffee, machines, and accessories, ensuring personalized service and achievement of sales objectives. Key Responsibilities Welcome and advise customers on brand products and services. Identify customer needs to recommend capsules, machines, and accessories. Register new customers in the system and introduce club benefits. Provide personalized attention and follow-up to ensure a premium shopping experience. Handle cash register operations and accept various payment methods. Maintain the boutique organized, clean, and with proper product display. Support basic troubleshooting guidance for machines and channel customers to after-sales service. Candidate Profile Education: Incomplete, ongoing, or completed Bachelor’s degree in Business Administration, Marketing, Gastronomy, Hospitality, or related fields. 1–2 years of experience in sales or customer service (preferably in retail or premium brands). Basic English proficiency. Intermediate proficiency in Microsoft Office suite. Excellent service attitude and communication skills. Results-oriented with attention to detail. Core Competencies Customer service and experience Effective communication Working under pressure Results orientation Empathy and proactivity What We Offer Growth opportunity within an international brand. Specialized training in coffee and brand experience. Professional environment focused on premium service. If you meet the profile and wish to grow within a globally recognized brand, apply through this channel.-Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Languages: English Age: between 21 and 35 years Knowledge: Sales management, Sales techniques, Retail sales Keywords: specialist