Position Summary: We are seeking talent for technical support, maintenance, and operational monitoring of web applications, ensuring availability and proper functionality. Key Highlights: 1. Web application technical support and maintenance 2. Proactive incident resolution and user support 3. A team committed to innovation and collaboration At Digital Data, we specialize in digitalization and data capture services, focusing on delivering high-quality solutions and generating a positive impact for our clients. Our team operates with commitment, innovation, and collaboration. We are currently looking to bring on board talent eager to grow and add value. The purpose of this vacancy is to provide technical support, maintenance, and operational monitoring for web applications across various environments, ensuring their availability, timely updates, and correct functionality through direct user support and proactive incident resolution. Responsibilities: * Install and configure the technology to be used within the company. * Perform periodic system maintenance. * Provide assistance to employees or internal customers. * Identify system and application failures. * Diagnose hardware and software malfunctions. * Identify solutions for any failures and implement them. * Implement and guide various teams in executing new applications or operating systems. Requirements: Education – Bachelor’s degree or Engineering in Computer Systems, Information Technologies, Computer Science, or related fields. Knowledge: * Operating Systems – Windows Server. * Web Servers – Advanced IIS (Internet Information Services). * Databases – SQL Server (complex queries, joins, triggers, and basic optimization). * Development – Basic knowledge of .NET and JavaScript (for code reading and debugging). * Others – REST API consumption and networking fundamentals (NFS, connectivity). Experience: * 2–3 years in web application or enterprise system technical support. * Administration and configuration of IIS (Internet Information Services) and Windows Server environments. * Creation/modification of stored procedures, functions, views, and script handling for problem resolution and data maintenance. * Script execution, backup management (backups/restores), and deployment of controlled updates. * End-user or internal customer support under service-level agreement (SLA) frameworks. Skills and Competencies: * Resolution of complex technical problems. * Organizational ability and capacity to produce detailed technical documentation. * Teamwork. * Assertive communication. * Proactiveness. * Organization / Punctuality. Mandatory Requirement: Must reside near Av. Industria Militar. Employment Type: Full-time, Indefinite-term contract Salary: $21,000.00 – $22,000.00 per month Work Location: On-site employment