Job Summary: At Autolife, we are seeking an organized and empathetic Telemarketer to ensure effective communication among customers, workshops, and agencies, manage incidents, and provide administrative support. Key Highlights: 1. Telephone customer service for customers, workshops, and agencies. 2. Case tracking and control in accordance with established processes. 3. Ability to handle pressure and dissatisfied customers. At **Autolife**, a company specialized in automotive sector solutions, we seek to welcome into our team a person with a strong sense of organization, service orientation, and the ability to manage incidents judiciously and promptly. **WE ARE SEEKING A TELEMARKETER** This position is critical to ensuring proper communication among customers, workshops, agencies, and internal departments, guaranteeing process compliance and response time requirements. **Key Responsibilities** * Telephone customer service for customers, workshops, and agencies. * Case tracking and control within the system in accordance with established processes. * Detailed logging in internal logs and platforms. * Effective routing of requests to the appropriate department. * Timely escalation of incidents. * Administrative support to operational and technical departments. * Information management via corporate email and WhatsApp. **Candidate Profile** * Minimum 1–2 years’ experience in telephone customer service, call centers, post-sales follow-up, or customer service. * Completed high school education. * Basic proficiency in Excel and digital tools. * High level of organizational and administrative control. * Ability to handle pressure and dissatisfied customers. * Clear, professional, and empathetic communication skills. * Sound judgment to identify priorities and escalate cases appropriately. **We Offer** * Base monthly salary of $10,000 * Fixed monthly commission subject to performance evaluation (Approx. $4,000 extra per month) * Statutory benefits * Birthday day off * 5 paid days off in case of death of a first-degree family member * Access to psychologist and physiotherapist support * Discounts at Grupo Posadas * Discounts at Laboratorios Chopo * Job stability and career development within the group If you enjoy customer service, are proactive, and seek professional growth, apply through this channel—we’re waiting for you! Employment Type: Indefinite-term contract Salary: $10,000.00 per month Work Location: On-site employment