Job Summary: We are seeking a Monitoring Advisor to develop within a technological environment, performing transactional monitoring, fraud analysis, and customer training. Key Highlights: 1. Growth and continuous learning opportunities 2. Transactional monitoring and fraud analysis 3. Customer and user training Join our team as a **Monitoring Advisor**! If you are interested in developing within a technological environment with continuous learning and growth opportunities, we want to meet you! **Responsibilities:** * Continuous monitoring of transactional flow. * Analysis of transactions to identify unusual patterns or fraud. * Communication and coordination with banks and merchants upon detection of irregularities, applying established protocols. * Training customers and users on service functionality and tools. * Generation of incident reports and follow-ups. **Requirements:** * **Education:** Technical degree in systems, computer science, or related field / Bachelor’s degree in Systems (intern or graduate) * **Knowledge:** Basic Information Technology (IT) knowledge, ticketing tool proficiency, excellent writing and spelling skills. **We Offer:** * Monthly salary of **$12,000 gross** (100% payroll). * Statutory and above-statutory benefits: * Minor and major medical expense insurance. * Grocery vouchers. * **50 days of year-end bonus.** * **50% vacation premium.** * And more additional benefits.