Position Summary: Integra Estrategias is seeking a professional for the Control Desk role with experience in business management and ERP systems to coordinate and track customer orders and documentation. Key Responsibilities: 1. Manages customer orders and documentation in ERP and CRM. 2. Tracks sales backorders and delivery status. 3. Collaborates on order review and modification. **Integra Estrategias is seeking a Control Desk professional in Azcapotzalco, Mexico City** ------------------------------------------------------------------------------- **Mexican company with over 43 years of experience providing high-quality electrical materials and solutions for control, distribution, and integration in industrial, commercial, and infrastructure projects.** **CONTROL DESK** **Requirements:** * Business Management Engineer. * 3 years of experience in a similar position. * Advanced Excel. * ERP system proficiency. **Responsibilities:** * Customer onboarding in ERP. * Follow-up on backup emails containing customer documentation. * Downloading orders from CRM. * Order entry. * Order review: costs, quantities, codes to be supplied, delivery timelines. * Distribution of documentation to various departments within the company. * Tracking of sales backorders to verify unsatisfied items according to delivery timelines. * Responding to sales agents’ requests regarding delivery status and/or rescheduling. * Monthly review of safeguarded orders to ensure all have received appropriate safeguarding and registration treatment. * Requesting cancellation and/or modification of orders that are no longer valid in the system. * Generating the organization’s overall backorder report. * Providing the Commercial Manager with the procurement area’s billing forecast. **We Offer:** * Salary: $13,000 gross. * Punctuality and attendance bonus: $1,000 monthly. * Statutory benefits. * Work schedule: Monday to Friday, plus one Saturday per month. * Work location: Azcapotzalco, CDMX **Desired Education Level:** Higher education — incomplete **Desired Experience Level:** Mid-level **Departmental Function:** Manufacturing / Operations **Industry:** Industrial Automation *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69989b803b00004300cf4b6f\&source\=indeed