At Productos de Comercialización-Koonol, we are a growing company and looking for your talent. Join our team as Customer Service Manager! Requirements: - Age 25 to 45. - Minimum 1 year of experience in order tracking, logistics coordination, and administrative customer support. - Gender: unrestricted. - Completed bachelor’s degree. - Strong numerical, reasoning, teamwork, and organizational skills. Key responsibilities include: - Receiving, validating, and registering customer orders in the system. - Coordinating with warehouse and logistics teams to schedule deliveries. - Tracking in-transit orders and confirming deliveries. - Handling administrative customer inquiries regarding orders, timelines, and documentation. - Generating reports on fulfillment, incidents, and delivery times. - Supporting the commercial department with logistical and administrative information for decision-making. You will receive: - Statutory benefits: weekly salary, alternate Saturdays off, vacation days, year-end bonus (aguinaldo), and vacation premium. - Growth opportunities. - Positive work environment. This is an on-site position in Uman, Yucatan. Working hours are Monday to Friday, 8 AM to 6 PM, and alternate Saturdays, 8 AM to 1 PM. Employment type: Full-time. Benefits: * Option for an indefinite-term contract. * Free uniforms. Work location: On-site employment.