Fast food restaurant chain founded in 2011, currently seeking its next leaders We are looking for Restaurant Operations Supervisors The branch manager's objective is to make strategic decisions that drive efficiency within the area; they must establish policies and procedures that reduce operational and administrative costs, facilitating the achievement of the company's financial goals and increasing its market presence and preference. **FUNCTIONS AND RESPONSIBILITIES** · Coordinate and optimize timing in each area. · Coordinate and implement the weekly work plan with the Supervisor. · Prepare and send the weekly staff schedule. · Provide feedback and follow-up on requisition deliveries from the distribution center. · Verify payroll and percentages with the Payroll department. · Carry out the general cleaning roster. · Report staff incidents (absences, delays, permissions, etc.). · Open and close the branch (according to company guidelines). · Conduct inventories. · Prepare and verify requisitions. · Monitor staff appearance and cleanliness. · Enforce the MHA regulations. · Hire, train, and retain staff. · Monitor daily staff performance. · Assign each employee their corresponding job duties and supervise compliance. · Plan sales percentage targets. · Ensure operations are carried out timely and correctly. · Guarantee processes are followed according to manuals. · Manage staff and ensure alignment. · Evaluate staff periodically. · Train staff. · Generally carry out the checklist for reports and cleaning with evidence, and send it to the corresponding WhatsApp group. · Conduct daily briefings. · Possess knowledge and apply hygiene requirements (The H distinction). · Manage product handling, arrangement, condition, incoming and outgoing items. · Know the Web Restaurant System. · Carry out equipment control and maintenance (refrigerators, freezers, fryers, electronic devices, etc.). · Verify the lifespan of each utensil (fryer, tables, chairs, electronic devices, etc.). · Inspect all branch equipment (ensuring optimal functionality). · Be responsible for the physical care of each piece of equipment (refrigeration, freezing, manufacturing). · Thoroughly track customer complaints and feedback, implementing appropriate and effective solutions. · Be accountable for inventories (shrinkage, shortages, etc.). We offer Monthly salary of 20,000 Job type: Full-time Salary: $19,000.00 - $20,000.00 per month Benefits: * Salary increases * Employee referral program * Discounted cafeteria service * Restaurant vouchers Work schedule: * Includes weekends * Rotating shifts Work location: On-site