**Job Profile: Waiter/Waitress** **Location:** Mérida, Yucatán **Employment Type:** Full-time **Department:** Dining Room Service **Ideal Candidate Profile** **Gender:** Not specified **Age:** Preferably 25–40 years old **Minimum Education:** Completed high school **Languages:** Intermediate to advanced English (desirable for serving international guests) **Residence:** Preferably living within 45 minutes of the restaurant **Requirements:** ● Minimum **2 years of experience** in mid-to-high-end or fine-dining restaurants ● Solid experience in **floor sales and personalized guest service** ● Knowledge of **wine opening, decanting**, wine service, and food-and-wine pairing ● Familiarity with **traditional and contemporary Italian cuisine** ● Knowledge of **distillates, digestifs, aperitifs**, and basic mixology ● Experience operating **bank terminals and POS systems** (Wansoft preferred) ● Good physical condition for active, prolonged work in the dining room ● Ability to work under pressure and meet weekly/monthly sales targets ● Proactive attitude, extroverted personality, self-direction, and service orientation **Key Responsibilities:** (Listed illustratively, not exhaustively) ● Professional, warm, and efficient service to guests ● Achievement of weekly and monthly sales targets ● Supervision and cleaning of assigned area before and after shift (tables, bar/island, plaque, restrooms) ● Fostering a positive working environment with guests and colleagues ● Adherence to the restaurant’s personal appearance and uniform code ● Collaboration with kitchen and bar teams to ensure seamless service ● Performance of all duties aligned with the position, as assigned by direct supervisor and/or manager ● Completion of the position-specific checklist provided by the operations department **Working Conditions** **Schedules:** 9-hour daily workday Rotating shifts: ● 12:00 PM – 9:00 PM ● 1:00 PM – 10:00 PM ● 3:00 PM – 12:00 AM *Fixed day off: Tuesday* **Base Salary:** $8,500–$9,000 per month (based on experience and English proficiency) Employment Type: Full-time Salary: $8,500.00–$9,000.00 per month Benefits: * Complimentary uniforms Workplace: On-site employment