Supervisor/Cashier – PATIO MÉRIDA

Description

Job Summary: Supervises and ensures excellent customer service, sales, profitability, and consumer experience by managing transactions and merchandise. Key Responsibilities: 1. Lead excellence in customer service and in-store experience 2. Responsible for sales, KPIs, and store profitability 3. Management of cash transactions and merchandise **Job Description** ---------------------- Supervise the consistent delivery of excellent customer service within the store in alignment with PUMA’s brand values. * Responsible for ensuring the store consistently meets or exceeds sales, KPIs, and profitability targets through short- or long-term planning, expense control, sales execution, and service delivery. * Consistently uphold high standards of consumer experience within the store, aligned with Brand Values and service standards. * Responsible for accurate processing of cash transactions using the POS system appropriately, proper completion of forms, and correct application of discounts where applicable. * Responsible for executing and processing merchandise receipts and shipments. * Scan merchandise and ensure correct pricing. * Issue receipts, refunds, exchanges, or tickets. * Apply discounts. * Sell complementary or additional products and introduce new ones. INTERESTED CANDIDATES SHOULD APPLY IN PERSON AT THE STORE OR SUBMIT THEIR UPDATED CV THROUGH THIS CHANNEL.**Candidate Requirements** -------------------------- * Cash handling experience * Knowledge of Visual Merchandising * Experience managing KPI indicators * Retail experience as cashier/team leader/department supervisor/floor leader **Compensation** ---------------- 11000**Selection Process** ------------------------ Selection is conducted via AIRA — a recruitment platform designed to enhance your application experience. To apply, you only need to: 1. Apply to this position 2. Check your email 3. Log in to AIRA and complete the requested questions and/or assessments If your profile matches our requirements, we will contact you via email (through AIRA) to proceed to the in-person stage. **About Us** ------------------ At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities. PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. **Our Benefits** ----------------------- * Statutory and above-statutory benefits * Grocery vouchers * Savings fund * Discounts at PUMA stores * Growth and development opportunities * Two days off per week * Rotating shifts