Position Summary: Oversee the store’s overall operations, lead the team, and ensure excellent customer service within an optimal work environment. Key Responsibilities: 1. Team leadership and supervision 2. Ensuring customer satisfaction 3. Operational and inventory management Oversee general operations across all store areas, serving as a role model for your team. Provide necessary direction and feedback to your direct reports to coordinate proper execution of store operational processes, foster an optimal work environment, and deliver excellent service to our customers. * Authorize damaged and non-damaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are located in their assigned positions in-store and that physical inventory matches system records, executing flawless weekly inventory maintenance tasks. * Supervise store operational activities, serving as a role model, and ensure employees advise customers and utilize all tools provided by AutoZone—including the electronic catalog and testing/diagnostic equipment—to deliver reliable advice and genuine solutions to our customers’ needs, while also helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and development opportunities to assign appropriate tasks, recognize strong performance, and provide feedback when improvement or training needs are detected. * Supervise daily compliance by all employees with scheduled working hours and AutoZone’s dress code; ensure respectful, courteous, and professional interactions among staff and toward our customers, consistently applying AutoZone’s guidelines and values. * Review and analyze the Profit & Loss (P\&L) report each period to identify cost-control opportunities and contribute to improvements by promoting a culture of savings across all controllable expenses within the team. * Assign and monitor area responsibilities—including planogram setup, merchandise placement, warehouse cleaning, restrooms, cafeteria, sales floor, parking lot—as well as verify daily cash counts for the main register, perform cash sweeps, and process register closings for assigned staff per AutoZone procedures. * Supervise and ensure employees wear AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, performing vehicle tests, or working at in-store test stations, thereby helping prevent workplace accidents and ensuring a safe environment for our employees. * High school diploma * One to two years of supervisor experience in retail, warehouse, or store environments * Flexible availability to meet scheduling requirements AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores, two distribution centers, a Store Support Center (SSC) located in Monterrey, Mexico, and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going the extra mile define our identity—for both our customers and our AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support you need to succeed and drive your future forward. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.