Job Summary: We are seeking a Customer Service Supervisor with operational vision and a service-oriented mindset to coordinate processes, lead teams, and ensure high-level customer service while managing operations and generating solutions. Key Highlights: 1. Manage customer service with an empathetic and results-oriented approach. 2. Lead teams and coordinate product receipt and delivery processes. 3. We support your development and offer you an environment where you can grow. **SEARS is looking for a Customer Service Supervisor at Paseo Interlomas – Huixquilucan, State of Mexico** ------------------------------------------------------------------------------------------------------ ### **Vacancy available at Sears Paseo Interlomas** **We are hiring a Customer Service Supervisor** At Sears Paseo Interlomas, we seek a candidate with operational vision and a service-oriented mindset, capable of coordinating processes, leading teams, and ensuring high-level customer service. If you have proven experience managing operations and are motivated to generate solutions that positively impact the customer experience, we want to meet you. ### **Your role on the team** * Manage customer service by resolving inquiries, clarifications, and complaints with an empathetic and results-oriented approach. * Coordinate product receipt and delivery processes to ensure efficient operations. * Supervise inventory, tools, and materials in the technical area. * Collaborate cross-functionally with sales, warehouse, and customer service teams to guarantee a consistent, high-quality customer experience. ### **Job Requirements** * Completed high school education (technical degree preferred). * Proven experience in customer service, personnel leadership, and operational supervision. * Strong organizational, decision-making, and problem-solving skills. * Flexible availability to work various shifts. ### **Employment Offer** * Competitive monthly salary. * Statutory benefits from day one. **Enhanced Benefits:** * 10% food vouchers. * 10% savings fund contribution. * Savings box. * Life insurance and major medical expense coverage. * School scholarships. * Preferential discounts at Sears, Sanborns, Claroshop, Mixup, Dax, and other Grupo Carso brands. * Access to over 30 additional benefits. ### **How to Apply?** Share your CV through this channel. Our Recruitment and Talent team will contact you to continue with the hiring process. Turn your leadership into impact. At Sears Paseo Interlomas, we recognize your experience, support your development, and provide you with an environment where you can grow professionally. **Desired Education Level:** High School (Upper Secondary) **Desired Experience Level:** Mid-Level **Departmental Function:** Customer Service **Industry:** Retail *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6977aaf7650000290084e66d\&source\=indeed*