Job Summary: Customer Service Coordinator to supervise operations, manage orders, ensure customer satisfaction, and collaborate with internal teams. Key Highlights: 1. Coordination and supervision of customer service operations 2. Order and customer requirement tracking management 3. Collaboration with key departments for goods delivery **Customer Service Coordinator (Tláhuac)** Profile: * **Education**: Bachelor’s degree in Business Administration, Industrial Administration, Marketing, or related field (certified) * **Experience**: 2 years in a similar position; experience in distribution companies or chemical sector companies is preferred. * **Knowledge**: Customer service techniques, electronic invoicing, logistics, purchase order placement process—order processing * **Skills**: ERP system proficiency, intermediate Office skills * We seek candidates with customer orientation, team management capability, assertive communication, self-control, teamwork, and pressure tolerance. **Main Responsibilities:** * Coordinate and supervise customer service department operations * Manage order and customer requirement tracking * Maintain smooth communication with customers, suppliers, and internal teams * Ensure customer satisfaction * Collaborate with shipping, transportation, and warehouse departments to guarantee proper goods delivery * Measure and report departmental performance (indicators, KPIs) **We Offer** * Gross monthly salary of $16,500 * Statutory benefits * Commission scheme * Additional benefits * Working hours: Monday to Thursday, 08:30–18:30; Friday, 08:30–15:00, on-site basis * Work location: Tláhuac At Sintoquim, we respect and value diversity. Employment Type: Full-time, Indefinite-term contract Salary: $16,500.00 per month Workplace: On-site employment