**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are seeking individuals who share our values and wish to join a dynamic, committed, and innovative team. If you are looking for a new professional challenge, this is your opportunity. We want to meet you! ### **Open Position: Chatbot Coordinator** **Location:** Mérida, Col. México **Contract Type:** Full-time **Department:** Customer Experience ### **What We Are Looking For:** * Analysis of customer interaction data * *Knowledge of messaging management KPIs* * Development of KPIs for digital strategies * Project tracking and ownership of tasks with timely and proper execution. ### **Key Responsibilities:** * Customer Experience * Use of digital channel tools * Data analysis skills * Management of digital channel projects ### **What We Offer:** Competitive salary Statutory benefits Enhanced benefits: * Grocery vouchers * Savings fund * Major medical expense insurance ### **How to Apply:** Apply through this platform or send your updated CV to: **Talento@macropay.mx** Email subject line: *“Vacancy [Chatbot Coordinator] – [Your Full Name]”* ### **We want to meet you and discover what makes you unique!** Learn more about us: Home \- Macropay