**Additional Information** **Job Number**26001505 **Job Category**Rooms & Guest Services Operations **Location**W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico, 63734 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our job is not just about ensuring smooth check-in and check-out for guests. Beyond that, it’s about crafting a unique and memorable experience for every guest. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide our guests throughout their stay. They feel empowered to be on the move and do what needs to be done at any given moment. Whether performing operational tasks, responding to guest requests, completing reports, or sharing highlights about local events and attractions, Guest Experience Experts ensure these transactions become part of the guest experience. Regardless of your specific role, there are several fundamental requirements for success (creating a safe workplace, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional). Guest Experience Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in a variety of physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks—and other reasonable duties assigned—to ensure guest satisfaction and smooth hotel operations. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: No relevant work experience required. Supervisory experience: No supervisory experience required. License or certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* The mission of W Hotels is to spark curiosity and expand worlds. We are a place to enjoy life. We are here to open doors—and minds. We are continually inspired by new faces and new experiences. At our core is a harmonious, ever-ready spirit that has made us famous for redefining luxury standards worldwide. The Whatever/Whenever service is our culture and the service philosophy that brings guests’ passions to life. If you’re original, innovative, and always focused on the possibilities the future holds, you’re welcome at W Hotels. By joining W Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.