At Mercado Libre, we are democratizing commerce, money, and payments in Latin America. At Mercado Envíos, we manage the inventory of those who sell on our platform and deliver products to buyers, improving their experience. In a constantly evolving world, our ability to quickly deliver products purchased through Mercado Libre has become essential for competition. Be part of the team transforming logistics in Latin America by offering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for those who:** * Radiate entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their maximum because they enjoy working with commitment and dedication. * Embrace change as an opportunity and learn from their mistakes. * Excellence and execution are key to their way of doing things. * Promote a positive work environment, bringing joy and fun. * Know how to build with others and enjoy working in teams. Imagine leading challenging, dynamic, and innovative projects **and being responsible for:** * Ensuring compliance with safety policies, the 5S method for organization and cleanliness, and promoting Mercado Libre's DNA of meritocracy and engagement within the shipping representatives team at the Mérida, Yucatán operation. * Performing operational and administrative management of assigned areas. * Managing operational staff and senior shipping representatives, ensuring team member development. * Planning and driving operational execution; analyzing and resolving deviations to support continuous improvement. * Guaranteeing achievement of business KPIs and related metrics to maintain service excellence. **Requirements:** * Bachelor’s degree in Business Administration, Logistics, Engineering, or related fields. * Experience in operational routines within a distribution center. * Experience leading teams. * Knowledge of TMS and SAP technologies and tools for data handling is desirable. **We offer you:** * Being part of an entrepreneurial company where thinking big and long-term is in our DNA. * Taking ownership of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning together with outstanding professionals and specialists. * An excellent work environment with everything needed for a great experience. :) At Mercado Libre, we strive to foster an inclusive culture that promotes equity and values diverse perspectives. This includes gender, religion, people with disabilities, LGBTQ+, ethnicity, and diversity of experiences. All our hiring processes are based on this principle. Join our team!