Job Summary: Tiba IT is seeking an On-Site Technical Support Technician with experience in software maintenance, image management, data backup, and network and printer configuration. Key Responsibilities: 1. Software maintenance and version updates. 2. Image management with Acronis/Ventoy and data backup. 3. Printer configuration and network connection diagnostics. **Tiba IT is seeking Technical Support in Álvaro Obregón – Álvaro Obregón, Ciudad de México** --------------------------------------------------------------------------------------- IMPORTANT: COMPANY REQUIRES: ***ON-SITE TECHNICAL SUPPORT TECHNICIAN*** Requirements: Education: High school diploma, Bachelor’s degree in Computer Science or related field. RESPONSIBILITIES: 100% MANDATORY * Proficient use of Acronis/Ventoy for true image creation and image deployment. * Software maintenance + Version updates and software installation as required to restore and enhance equipment functionality. * Backup and transfer data stored on equipment upon specific requests to prevent data loss and user profile changes across devices. * Configure multifunction printers and enable their use within designated user areas. * Review and diagnose Softphone: desktop telephony on PCs. * Inspect and diagnose network connections, restore functionality, and ensure operational continuity. Schedule: Monday to Friday, 09:00 to 19:00 Salary: $ 9,451.20 Gross monthly Attendance Bonus: 10% Punctuality Bonus: 10% Statutory Benefits Work Location: Av. Insurgentes Sur 1685, Guadalupe Inn, Álvaro Obregón, 01020 Ciudad de México, CDMX. **Desired Education Level:** Upper Secondary **Desired Experience Level:** Expert Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69a08fac4100003500387d1c&source=indeed