**INRED is seeking a Systems Assistant and Technical Support professional in Santa Fe - Álvaro Obregón, Mexico City** ------------------------------------------------------------------------------------------------------ We are looking for talent to serve as a **Systems Assistant and Technical Support** professional, providing support to internal users and ensuring the proper functioning of computer equipment, networks, and systems. **Requirements** Bachelor’s degree in Computer Science, Information Systems, or related field. Minimum 1 year of experience in technical support or similar role. Technical knowledge Diagnostic and repair tools. Problem resolution. Teamwork. Organization and proactivity. **Support responsibilities include:** Receiving and logging technical support requests (via phone, email, or ticketing system) * **Basic diagnosis and problem resolution:** Internet or network connectivity failures Printer issues Software errors (Office, web browsers, email)* **Basic installation and configuration:** Installing authorized software Configuring new equipment or reinstalling operating systems under supervision Connecting peripherals (printers, scanners, etc.)* **Preventive maintenance:** Assisting with physical cleaning of equipment Verifying software or antivirus updates **We offer** Salary: MXN 18,000 gross Grocery vouchers Meal vouchers Savings fund: 3% **Working hours: 09:00 to 19:00 hours, with a 1-hour lunch break** **WORK LOCATION: SANTA FE** **Desired education level:** Higher education – degree holder **Desired experience level:** Mid-level **Departmental function:** Technology / Internet **Industry:** Commercial Real Estate **Skills:** * SERVICE ATTITUDE * ORGANIZATION * TEAMWORK *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6967d0f248000049004279b1&source=indeed*