Job Summary: We are seeking a Systems Assistant to join our team, providing on-site and remote technical support, performing equipment maintenance, and assisting with equipment and network management. Key Responsibilities: 1. Handle and resolve hardware, software, and network incidents 2. Provide on-site and remote technical support to internal users 3. Perform preventive and corrective maintenance on equipment **We’re looking for talent like you** Join our team as a **Systems Assistant** **Work Location:** Álvaro Obregón Borough, Jardines del Pedregal Neighborhood **Working Hours:** Monday to Friday, 9:00 a.m. to 6:30 p.m. **We Offer** Net Salary of **$10,000** MXN \+ **Statutory Benefits** **Responsibilities** * Handle and resolve incidents related to hardware, software, networks, and peripherals. * Provide on-site and remote technical support to internal users. * Perform preventive and corrective maintenance on computing equipment (PCs, laptops, printers). * Install and configure operating systems, software applications, and office tools. * Assist in managing backups, antivirus protection, and system updates. * Document incidents and solutions in the tracking system or logbook. * Assist in installing and configuring local networks (cabling, IP addressing, network points). * Escalate complex incidents to second-level support when necessary. * Maintain and keep updated the equipment and license inventory. **Requirements** * Technical diploma or incomplete/completed bachelor’s degree in Systems, Computer Science, Information Technology, or related field. * Minimum **6 months to 1 year** of experience in technical support or help desk roles. * Proficiency in **Windows 7, 10, and 11** operating systems. * Familiarity with **Microsoft Office suite**. * Knowledge of network connectivity (**WiFi, LAN, VPN**). * Experience using remote access tools (AnyDesk, TeamViewer, or similar). * Basic hardware diagnostics skills. * Service-oriented attitude, strong communication skills, and organizational ability. * Ability to work under pressure and manage multiple tickets simultaneously. * Willingness to learn new technologies. **Apply** through this channel or send your updated **CV** to schedule an appointment via **WhatsApp** 5648573314 with Lic. Jonathan Damián. **Messages only.** Employment Type: Full-time Salary: $10,000.00 per month Workplace: On-site employment