Job Summary: Tiba IT is seeking an On-Site Support Technician to maintain and optimize computer systems, ensuring equipment and network functionality. Key Responsibilities: 1. Responsible for software maintenance and printer configuration. 2. Diagnosis and restoration of network connection functionality. 3. Proficiency in Acronis/Ventoy and data backup. **Tiba IT is seeking On-Site Technical Support in Narvarte – Benito Juárez, Mexico City** ----------------------------------------------------------------------------------------- IMPORTANT: THE COMPANY REQUIRES: ***ON-SITE SUPPORT TECHNICIAN*** Requirements: Education: High school diploma, Bachelor’s degree in Computer Science or related field. RESPONSIBILITIES: 100% MANDATORY * Use and operation of Acronis/Ventoy, True Image, and image deployment * Software maintenance + Version updates, software installation as required, to restore and improve equipment functionality. * Backup and transfer data stored on devices upon specific requests, to prevent data loss and user profile changes across devices. * Configure multifunctional printers and enable their use within designated user areas. * Review and diagnose Softphone: desktop telephony on PCs * Inspect and diagnose network connections, restore functionality, and ensure operational continuity. Schedule: Multiple shifts available 07:00 to 16:00 09:00 to 18:00 15:00 to 23:00 Monday through Sunday, with one rotating day off on Saturday or Sunday Salary: $ 9,451.20 Gross monthly Attendance Bonus: 10% Punctuality Bonus: 10% Statutory Benefits Work Location: Rascarrabias No. 911, Vértiz Narvarte, Benito Juárez Borough, Mexico City. **Desired Education Level:** Higher education – degree holder **Desired Experience Level:** Mid-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Technical Support * Customer Service *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=698cab5b2700004000923f4b&source=indeed