Job Summary: We are seeking a Field Technical Support professional to provide direct assistance to users, resolve hardware and software issues, and ensure the proper operation of company equipment and systems. Key Highlights: 1. On-site technical support for end users 2. Preventive and corrective equipment maintenance 3. Ongoing training **Net Solutions is seeking Field Technical Support in Oriente – Delicias, Chihuahua** ----------------------------------------------------------------------------------- Join our team! We are seeking a **Field Technical Support** professional to provide direct assistance to users, resolve hardware and software issues, and ensure the proper operation of company equipment and systems. * Responsibilities * Provide on-site technical support to end users. * Diagnose and resolve hardware, software, and network failures. * Install, configure, and maintain computer equipment, printers, and peripherals. * Support operating systems (Windows / macOS, as applicable). * Handle and follow up on support tickets. * Perform preventive and corrective equipment maintenance. * Document incidents and applied solutions. * Requirements * Technical or bachelor’s degree in Systems, Computer Science, or related field (in progress or completed). * Minimum 6 months of on-site technical support experience. * Basic networking knowledge (cabling, IP). * Proficiency with support tools. * Willingness to travel. * Strong service attitude and user communication skills. * Desired Skills * Problem solving * Organization and follow-up * Friendly user interaction * Teamwork * We Offer * Tax-free monthly salary: 12,000 + per diems. * Statutory benefits from day one. * Ongoing training. * Schedule: Monday to Friday, 9:30 a.m. to 6:30 p.m., and Saturday mornings. **Desired Education Level:** Upper Secondary **Desired Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Technical support * Hardware * Software * Cabling *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69a5c1775500004a0005573b&source=indeed