Position Summary: We are seeking an organized and responsible Operational and Administrative Executive to support daily operations, manage administrative processes, track cases, and maintain orderly information. Key Highlights: 1. Operational case and request tracking 2. Administrative information registration, control, and updating 3. Customer support and follow-up to resolve operational queries We seek an organized and responsible **Operational and Administrative Executive** to support daily operations and administrative process control, track cases, maintain orderly information, and ensure proper execution of processes. Main Responsibilities * Operational case and request tracking. * Administrative information registration, control, and updating. * Customer support and follow-up to resolve operational queries. * Preparation of operational and administrative reports. * Control and tracking of files and services used. Candidate Profile * Experience in administrative, operational, and customer service functions. * Proficiency in CRM systems and operational platforms. * Knowledge and use of administrative systems or ERP. * Organized, structured, and reliable individual. * Ability to track, control information, and work with processes. * Clear, professional, and service-oriented communication. If you enjoy working in a structured environment, tracking progress, and knowing your work brings clarity and peace of mind to others—especially during health-related matters—this position may be right for you. Employment Type: Full-time Salary: $12,000.00 - $16,000.00 per month Benefits: * Salary increases * Flexible hours * Option for indefinite-term contract * Remote work Work Location: Remote employment