CREDIT AND COLLECTIONS ASSISTANT

Description

Job Summary: Manages and recovers customer portfolios, ensuring compliance with credit policies and maintaining a professional relationship. Key Highlights: 1. Key role in customer portfolio recovery and management 2. Opportunity for effective negotiation and communication with customers 3. Professional development in credit and collections At ***Comestibles Maldonado***, we are producers of fruits, vegetables, and legumes, with bananas and lemons being our strongest products, marketed under our house brand Verónica; therefore, our standards for freshness and quality are the highest to ensure customer and end-consumer satisfaction. JOIN OUR TEAM! **Credit and Collections Assistant (Collections-Focused)** **Job Objective:** To timely manage and recover customer portfolios through preventive and corrective collection activities, ensuring compliance with the company’s credit policies and maintaining a professional and respectful relationship with customers. **Functions and Responsibilities** * Conduct telephone, in-person, or digital collection activities. * Monitor accounts receivable and overdue invoices. * Negotiate payment plans and recovery agreements with customers. * Record and update payment and commitment information in the system. * Prepare collection reports, aging reports, and recovery reports. * Identify uncollectibility risks and report them promptly. * Support credit validation and customer reference verification. * Maintain constant communication with sales and accounting departments. * Ensure compliance with internal policies and applicable regulations. **Requirements** * Education: Completed bachelor’s degree in Accounting, Finance, Business Administration, or related field. * Experience: 1 year in credit and collections, preferably in direct collections. * Proficiency in Microsoft Office suite (intermediate Excel preferred). * Basic knowledge of invoicing, credit notes, and accounts receivable. * Willingness to travel. * Class B driver’s license. **Knowledge** * Credit and collections processes. * Collection and negotiation techniques. * Management of overdue portfolios. * Collection metrics (DSO, account aging). * Basic administrative and financial regulations. **Skills** * Effective and persuasive communication. * Negotiation ability and objection handling. * Organization and follow-up capability. * Results orientation. * Stress tolerance. * Attention to detail. **Competencies** * Responsibility and professional ethics. * Customer focus. * Teamwork. * Discipline and consistency. **\*Only resumes matching the profile will be considered\*** Employment Type: Full-time Salary: $15,000.00 – $16,000.00 per month Benefits: * Option for indefinite-term contract * Life insurance * Free uniforms Work Location: On-site employment