Job Summary: Responsible for contacting delinquent customers, recording payments, reconciling accounts, updating databases, addressing billing inquiries, and issuing proforma invoices and official invoices. Key Responsibilities: 1. Manages collections and account reconciliation. 2. Provides customer service and resolves billing-related inquiries. 3. Handles office tools and internal management systems. Contact customers with overdue invoices (via phone calls, emails) to agree on payment methods. Record received payments, checks, and deposits in the system and apply credits to corresponding invoices. Reconcile bank accounts daily, review bank statements, and prepare collection progress reports. Update customer databases, invoice records, and supporting documentation. Clarify customer inquiries regarding balances, billing, or credit notes. Prepare proforma invoices and official invoices for various clients. Answer incoming phone calls, emails, and in-person inquiries, routing information to the appropriate department. Handle tools such as Microsoft Office (especially Excel), databases, and internal management systems. Employment Type: Full-time, Indefinite-term Salary: $12,000.00 - $14,900.00 per month Benefits: * Salary increases * Option for indefinite-term contract * Company-provided mobile phone * Free uniforms Work Location: On-site employment