Administrative Support | Help Desk

Description

Position Summary: We are seeking an Administrative Support | Help Desk professional with a service-oriented attitude, proactivity, and attention to detail to address tenant requests and assist with various administrative tasks. Key Highlights: 1. Direct tenant support for various requests 2. Follow-up with support staff on tenant requests 3. Logistical support for events and access management Overview: When you join Hines, you become part of a professional journey driven by vision and guided by leaders who set industry standards. Our legacy is rooted in innovation and excellence—earning us a place on Fast Company’s prestigious 2024 annual list of the World’s Most Innovative Companies. Discover infinite opportunities to grow and leave your mark at Hines. Responsibilities: As an **Administrative Support | Help Desk** professional at Hines, your primary responsibilities include, but are not limited to: * Direct tenant support for cleaning, maintenance, office, access, and other requests. * Follow-up with support staff on tenant requests. * Review of contractor passes and vendor documentation. * Drafting and distribution of communications and notices. * Control and activation of access cards. * Package registration and dispatch. * Logistical support for events. * Switchboard operation. * Fitness Center access management. * Administrative support. Qualifications: **Minimum Required Qualifications:** * Technical diploma, high school diploma, or incomplete undergraduate degree. * Service-oriented attitude, teamwork, proactivity, follow-up capability, and attention to detail. Work location in Tlaquepaque; we offer benefits exceeding statutory requirements. Closing: At Hines, we strive for excellence as a global leader in real estate investment management, driven by our belief that real estate is fundamentally about people. Our diverse portfolio encompasses $93.2 billion¹ in assets across property types including residential, office, retail, mixed-use, logistics, and life sciences—all designed to enhance value, connection, and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients’ needs. While our projects are recognized for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines’ success is our 5,000 dedicated employees across 30 countries, leveraging our 65-year history to advance the world. That is why we prioritize investing in our people—offering comprehensive training, competitive compensation, and robust benefits. By focusing on our team’s growth and well-being, we cultivate an inclusive environment where everyone—including our clients—can thrive.