Hyatt Zilara Cancún is seeking talent! Upcoming opening Join this wonderful team as a **JAPANESE CONCIERGE** Your mission will be: To provide highly personalized and culturally sensitive hospitality service to Japanese-speaking guests, ensuring an exceptional experience from arrival through departure. To act as a liaison between Japanese guests and the hotel’s various departments, promoting service excellence and facilitating cross-cultural communication. To provide personalized assistance, information, recommendations, and support with reservations and special arrangements, anticipating guests’ needs. What profile are we looking for? * High school diploma or Bachelor’s degree in Tourism Management or related field * Minimum 1 year of experience in similar positions at luxury or 5-star hotels * Advanced Japanese (spoken and written), advanced English (spoken and written), Spanish * Excellent personal presentation and communication skills * Certification in Japanese Les Clefs d’Or (Golden Keys), Customer Service If you meet the above qualifications, please send your CV to: mariana.chan@hyatt.com