**SMART BAMBOO** Do you have experience providing technical support and want to continue developing your career in a solid, growing company? This could be the ideal opportunity for you! **Systems Assistant** **Preferred requirements:** * Bachelor’s degree (preferably in Systems Engineering or related field) * Minimum 2 years’ experience in a similar position * Knowledge of technical support and hardware maintenance * Basic/intermediate English (desirable) * Ability to communicate and collaborate with different departments **Main responsibilities:** * Technical support to users * Preventive and corrective hardware maintenance * Software installation and configuration * Network and firewall configuration * Incident management and tracking * Use of office software and ERP systems * Creation and editing of audiovisual content (videos) * Diagnosis and resolution of technical issues * Periodic review of computing equipment **We offer:** * Salary: $13,000 MXN (take-home pay) * Biweekly payment schedule * Statutory benefits * Grocery vouchers (included within salary) * Major medical expense insurance * Savings fund * Professional and economic growth opportunities * Ongoing training * Excellent work environment . Interested candidates are invited to apply through this channel. Join the **Smart Bamboo** family and grow with us! Employment type: Full-time Salary: $12,500.00 – $13,000.00 MXN per month Benefits: * Major medical expense insurance Application question(s): * What is your desired monthly income? * Are you available to start immediately? * Please describe your experience as a "Systems Assistant" Experience: * Technical support: 1 year (desirable) Work location: On-site