Job Summary: Krispy Kreme Mexico is seeking a Shift Supervisor to coordinate teams, ensure excellent service and product quality, resolve issues, and train staff. Key Highlights: 1. Leads and coordinates teams in a dynamic café environment. 2. Ensures product quality and compliance with brand standards. 3. Develops leadership and supervisory skills. **Krispy Kreme Mexico is hiring a Floor Manager in Mérida, Yucatán** ------------------------------------------------------------- **We are hiring! \| Café Shift Supervisor** Are you passionate about coffee and customer service? Join our team as a **Shift Supervisor** and make every shift a unique experience for our customers! **Location:** Donut Theatre Mérida **Rotating shifts:** Opening, Closing, and Night shifts **Responsibilities:** * Supervise and coordinate the team during the assigned shift. * Ensure excellent customer service. * Guarantee product quality and compliance with brand standards. * Handle cash register operations, inventory management, and store opening/closing procedures. * Resolve problems or unexpected situations promptly and effectively. * Motivate and train new staff during the shift. **Requirements:** * Prior experience in cafés, restaurants, or similar roles. * Positive, customer-oriented attitude. * Availability to work weekends and holidays. * Education: Completed high school **WE OFFER:** * Base monthly salary of $14,420, paid biweekly via HSBC * Biweekly transportation allowance of $400 MXN * Performance-based incentive starting from the 3rd month, up to 3 days’ salary * Training and development opportunities * Statutory benefits: Social security, vacation days, year-end bonus (aguinaldo), vacation premium, and profit-sharing **Additional benefits for being a Krispy Kremer:** * Life insurance * Fully complimentary uniforms * Four additional personal days beyond your vacation entitlement upon completing 6 months with the brand! * FREE donuts to share with your family * 50% discount on Krispy Kreme brand products * Free medical services via the Bienestar App (psychologist, nutritionist, veterinarian, general physician, and virtual gym) * Bereavement leave and financial assistance for immediate family members’ passing * Additional leave for marriage; maternity leave up to 6 months without pay; paternity leave plus 15 days with pay * Birthday leave with pay Benefits: * Transportation assistance * Employee discount * Preferential discounts and pricing * Maternity leave exceeding statutory requirements * Paternity leave exceeding statutory requirements * Option for indefinite-term contract * Referral program * Life insurance * Complimentary uniforms * Additional vacation days or paid leave **Desired education level:** Upper Secondary **Desired experience level:** Expert Level **Departmental function:** Commercial / Sales **Industry:** Food and Beverage **Skills:** * Achievement orientation * Teamwork * Customer orientation *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d57e7234000031007f76ba\&source\=indeed*