Customer Service Representative

Description

Job Summary: We are seeking a Customer Service Representative to address customer inquiries, requests, and suggestions through various channels while maintaining quality and satisfaction. Key Highlights: 1. Customer service via phone calls, chats, and emails 2. Tracking and closing of customer processes 3. Professional growth and development StarSeeds, a leading company in the real estate market, is looking for talent such as: **Customer Service Representative** You will be responsible for addressing our customers’ inquiries, requests, requirements, and suggestions through our various service channels, maintaining the quality and satisfaction level provided by the company. **Responsibilities** \- Customer service via phone calls, chats, and emails \- Tracking and closing of customer processes \- Providing technical assistance \- Generating reports on customer service-related topics **We Offer:** \- Statutory benefits \- Net monthly salary of $9,600.00 \- Working hours: Monday to Friday (Saturday half-day in home office mode) \- Training \- Bonus after the first 3 months \- Growth and development within the company **Requirements:** \- Experience in customer service, call centers, or similar roles \- Experience using omnichannel tools \- Minimum education: incomplete bachelor’s degree or technical diploma \- Proficiency in Excel, Office suite, web pages, and Google Drive \- CRM knowledge \- Strong verbal communication skills, extroverted personality, and service-oriented attitude \- Analytical ability and effective communication skills Join this great family; interested candidates may apply through this channel. Employment Type: Full-time Salary: Starting from $9,600.00 per month Benefits: * Option for an indefinite-term contract Application Question(s): * What is your salary expectation? * What experience do you have in call centers or customer service? * Which omnichannel tools have you used? Work Location: On-site employment