scheduler/customer service representative LN

Description

Job Summary: Coordinate daily schedules, manage referrals, and resolve incidents for customers and caregivers, providing administrative support and maintaining internal systems. Key Highlights: 1. Customer and caregiver phone support 2. Daily schedule planning and coordination 3. Incident resolution with a customer service focus Scheduler / Customer Service Representative **Schedule:** Monday to Friday \| 8:00 AM – 5:00 PM (EST) **Salary:** USD **$1,062** **Contract Start Date:** **April 30** Responsibilities * Customer and caregiver phone support. * Daily schedule planning and coordination. * Referral management and operational follow-up. * Updating information in internal system (ClearCare). * Administrative task support and internal coordination. * Incident resolution with a customer service focus. Requirements * High school diploma or equivalent. * **2 years of experience** in Customer Service, Scheduling, or administrative roles. * **English C1 level (mandatory)**, both spoken and written. * Excellent telephone communication skills. * Organization, multitasking, and ability to handle pressure. * Basic proficiency with office tools. * Availability for on\-call duty as needed. \#schedulers25 Employment Type: Full-time Salary: $18,000\.00 per month Work Location: On-site employment