Customer Service Agent

Description

Summary: Seeking a dedicated Customer Service Representative to provide professional support via phone, email, or chat, address inquiries, and document interactions accurately. Highlights: 1. Provide professional and timely customer support 2. Address customer inquiries, concerns, and requests effectively 3. Strong communication and problem-solving skills Job Description We are seeking a dedicated **Customer Service Representative** to join our team in Mérida, Yucatán. This role is ideal for someone with at least **1 year of customer service experience**, strong communication skills, and an eagerness to grow. Training will be provided, and the role requires flexibility to work **Monday through Friday, any shift**. Responsibilities * Provide professional and timely customer support via phone, email, or chat * Address customer inquiries, concerns, and requests effectively * Document interactions accurately in internal systems * \#Healthcare25 Requirements * **Minimum 1 year of experience** in customer service or a related role * **English level B2\+/C1** (spoken and written) * Ability to work **on\-site in Mérida, Yucatán** * Availability to work **Monday to Friday, any shift** * Strong communication and problem\-solving skills Job Type: Full\-time Pay: $12,000\.00 \- $14,000\.00 per month Application Question(s): * Do you have experience in customer service? Tell us a bit about it Language: * English? (Required) Work Location: In person