Customer Service and Collections Assistant

Description

Job Summary: Finvivir Mexico is seeking a credit agent to visit communities, serve customers, review documents, assign credits, and manage collections. Key Highlights: 1. Dynamic role involving fieldwork and customer service 2. Opportunities for professional development and growth 3. Social impact by providing financial services to women JOIN FINVIVIR MEXICO, a nationwide financial services company; our mission is to provide financial services to women and generate development opportunities for underprivileged individuals. What will you do? * + Visit the communities we serve + Serve female clients + Review documents and compile files + Review and complete institutional forms for credit assignment + Assist in driving the assigned vehicle + Conduct collection management * **Field assignments (90% Fieldwork / 10% Office work)** **WE OFFER 3 TYPES OF ROUTES** **Local, Semi-external, and External** * ***Working Days: Monday to Saturday*** ***Schedule: 7:30 am \- End of route*** What do we offer? * Vehicle provided to carry out activities $9,550 monthly base salary (before taxes) Weekly payments $3,000.00 monthly attendance bonus Monthly productivity bonus (30% of what is generated on route) Per diems ranging from $2,000 to $3,600 net per month Direct employment with the company 28 days’ year-end bonus (aguinaldo) 5% savings fund contribution Electronic gift cards and departmental discounts IMSS / INFONAVIT Scholarships Short-term career advancement within the company **Average monthly take-home pay: $14,500 MXN** Requirements * + Completed secondary education with certificate + Availability to travel + Flexible schedule availability + Ability to drive standard vehicles + Valid driver’s license + Experience in customer service Location\- EL FARO Offices, Itzimna, 97000