Position Summary: Provide operational and administrative support, ensuring control, recording, and timely tracking of documentation, settlements, overdue accounts receivable, expenses, and incidents to maintain efficiency. Key Responsibilities: 1. Settlement management and operational documentation handling 2. Portfolio and collections control, and incident management 3. Documentary and organizational support with advanced Excel proficiency Provide daily operational and administrative support to the department, ensuring timely control, recording, and tracking of documentation, route settlements, overdue accounts receivable, expenses, and incidents. Your role directly contributes to maintaining order, efficiency, and compliance with administrative and financial processes within operations. * Main Responsibilities * Settlement management and operational documentation handling * Receive, review, and validate documentation submitted by delivery personnel (receipts, cash, checks, bank transfers, reports). * Perform route settlements in the system, ensuring accurate reconciliation of amounts. * Record and register discrepancies (shortages or overages) identified during review. * Portfolio and collections control * Prepare and update the overdue accounts receivable report daily. * Track orders with pending collections and update their status in the system. * Support communication with internal or external clients for clarifications and payments. * Recording and control of operational expenses * Capture and classify invoices for recurring and non-recurring expenses (fuel, SEPSA, GPS, maintenance, among others). * Verify supporting documentation prior to submission to the accounting or audit department. * Maintain updated internal controls for expenses and supporting documents. * Administrative incident management * Compile case files for special situations (thefts, credit notes, clarifications, shortages). * Follow up with involved departments until administrative closure of incidents. * Documentary and organizational support * Manage physical and digital filing of administrative documents. * Prepare control reports, databases, and internal presentations using Excel or PowerPoint. * Support general administrative tasks assigned by the department. Required Knowledge * Intermediate Excel skills (pivot tables, filters, basic formulas). * Administrative, accounting, or document control processes. * Basic knowledge of cash handling, expense verification, and reconciliations. * Prior experience in logistics, distribution, or retail companies is desirable. * Experience using administrative systems or ERP (SAP preferred). Skills and Competencies * Organizational and documentary control skills. * Analytical ability and attention to detail. * Ability to work under pressure and meet deadlines. * Effective communication and teamwork. * Proactivity, sense of urgency, and accountability. * Commitment to confidentiality and data accuracy. Education * Technical degree or incomplete/completed bachelor’s degree in Administration, Accounting, Finance, or related economic-administrative fields. **WE OFFER:** * Base salary: $16,000 monthly gross * Bi-weekly payment * Performance bonus: $1,000 monthly gross * Statutory benefits (year-end bonus, social security, vacation, vacation premium) * 5 additional days per year (4 paid personal days + 1 birthday leave) * TOTALPASS agreement (gym discounts)