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Position Summary: Coordinates and performs administrative and ramp operational tasks, including sorting, tracking, shipping, and customer service, primarily office-based activities. Key Highlights: 1. Coordination of ground and air operations 2. Leadership and technical support in cargo handling 3. Equipment maintenance and regulatory compliance Involves performing and coordinating administrative tasks related to operations, which may include data entry, ramp activities, sorting, tracking, shipping, and local customer service. While operational tasks may be part of these functions, the majority of time is dedicated to office-based activities. **General Position Description:** Under general supervision, the following activities are performed: * Coordinates all local ground operations related to the operational interface between sorting, aircraft loading, and unloading activities. * Ensures safe and efficient aircraft loading and unloading. * Completes all related documentation and manifests accurately and promptly. * Records proper aircraft weight and balance prior to takeoff. * Ensures all ground and ramp equipment is in safe and operationally suitable condition through periodic inspections. * Drives and operates mechanical ground equipment and instructs ground support personnel on its proper use. * Coordinates any flight delays, overflows, cancellations, and diversions. * Coordinates aircraft services with local contractors. * Completes and maintains updated records of all related documentation. * Leads and provides technical support to cargo handling employees. * Ensures adherence to all FedEx-related policies, rules, procedures, and standards. * Provides sorting for inbound and outbound flights and operates ground equipment. * Ensures all ramp functions and safety procedures are conducted per established FedEx policies and procedures. * Complies with airport regulations, Transportation Security Administration (TSA) requirements, and local airport mandates. * Ensures hazardous materials are properly labeled, loaded, and documented prior to departure. * Properly sorts and scans all incoming and outgoing IPs. * Ensures application of AOD, TSA, AFAC, and AROM guidelines. * Updates and tracks regulatory documentation for the dispatch office, dispatch manual, TSA documentation, and DG files. * May be requested to perform other assigned tasks **Minimum Requirements:** **Minimum Education Level:** * Completed high school diploma or equivalent. * Proficiency in English (600 TOEIC points). **Minimum Experience:** * One (1\) year of prior experience in airport ramp procedures and aircraft ground support preferred. **Minimum Required Skills:** * Knowledge of company’s preferred services and products. * Ability to lift 34 kg and maneuver any individual package weighing up to 68 kg using appropriate equipment. * Successful completion of company-approved Ramp Agent training course. * Excellent verbal and written communication skills. * Valid driver’s license and Operations Officer license. * Accuracy and attention to detail. * Microsoft Office and PC skills. * Planning and organizational skills. * Interpersonal skills. * Problem-solving skills. Internal Application Instructions for Bulletin If you are interested in applying, please upload a single PDF file containing the following documents: 1\. Updated resume 2\. Letter of intent 3\. Current TOEIC exam result showing a minimum score of 600 points Note: The TOEIC exam result is valid for 2 years from the test date. This file must be uploaded into Workday in the field designated for the resume. Important: Per LAC People Manual Career Opportunity Policy 4\-15: "Failure by an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the posted position may result in non-consideration." ️ Bulletin Validity Period: March 27 to April 2, 2026 FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
