Join Totalplay’s team as a HOME COLLECTION AGENT and become part of this great family. WE OFFER: Base salary: $11,000 gross per month \+ Uncapped bonus of up to $10,000 additional Statutory benefits Excellent work environment Opportunity for professional development Gasoline card REQUIREMENTS: * Minimum 6 months’ experience in collections and fieldwork * No restrictions regarding transportation or working hours * Negotiation skills * Valid driver’s license is mandatory RESPONSIBILITIES: Conduct home-based collection for assigned accounts; complete physical and/or digital visit forms; and record the outcomes of collection activities in the collection system. Meet the daily quota of home visits and productivity targets. Negotiate with customers by offering payment alternatives, as well as possible exit programs enabling them to regularize their accounts, reactivate service, or recover equipment. Explore alternative scheduling options and communication methods to locate customers, their relatives, or third parties, thereby achieving successful visits. Verify and obtain contact information enabling effective customer outreach.