Job Summary: This role provides efficient customer service, ensuring proper stocking, arrangement, and display of products on the sales floor while maintaining order, cleanliness, and product availability. Key Highlights: 1. Efficient customer service and satisfactory shopping experience 2. Maintenance of order, cleanliness, and product availability 3. Development of customer service skills and inventory management Job Posting FLOOR STAFF Location: Solidaridad, Quintana Roo Company: SURTICOMA Posted on April 6, 2026 Valid until April 27, 2026 Net monthly salary $11,409\.00 Apply Reference No.: 21104333 Description This role provides efficient customer service, ensuring proper stocking, arrangement, and display of products on the sales floor while maintaining order, cleanliness, and product availability to contribute to a satisfactory shopping experience. Requirements * Required education level: Junior high school / technical junior high school * Experience: 6 months \- 1 year as FLOOR STAFF * Knowledge(s) and tool(s): + Customer service and support. + Basic inventory management. + Product arrangement and display. + Basic use of point-of-sale terminals or systems. + Use of label printers. * Language(s): + None * Skill(s) and competency(ies): + Continuous learning + Communication + Motivation + Commitment + Customer orientation + Autonomy + Teamwork * Candidate availability: + Travel is not required Schedule Some days Full-time 09:00 \- 17:00 Schedule clarification: Rotating schedule according to company needs. Responsibilities and activities * Maintain a clean and orderly work area. * Arrange products according to planograms or instructions. * Assist in receiving merchandise. * Report shortages, losses, or damaged products. * Check expiration dates and implement stock rotation. * Assist and guide customers on the sales floor. * Comply with company policies and procedures. * Verify correct pricing and labeling. What the company offers * Statutory benefits * Year-end bonus, vacation, vacation bonus, IMSS * Uniforms and training * Indefinite-term employment contract Recruitment process * Recruitment process start date: April 6, 2026 * Recruitment process duration: 1 week