Commercial Back Office

Description

Job Summary: We are seeking a Commercial Back Office for a growing company dedicated to software and payment solutions development, supporting document and administrative management. Key Highlights: 1. Support in the merchant onboarding process and coordination of onboarding 2. Document management and control, and updating customer information 3. General administrative support to the commercial area **JOIN OUR TEAM!** **We are a company dedicated to software and payment solutions development that is currently experiencing growth.** Due to growth, we are seeking: **Commercial Back Office** **Requirements** Document management and control Basic proficiency in Office tools (Word, Excel, Outlook or equivalents) Basic CRM usage for updating customer information Strong written communication skills Experience in back-office or customer service functions Basic English **Responsibilities** Support in the merchant onboarding process Sending, tracking, and managing NDAs and documents Updating customer information in the CRM Following up with customers via email and WhatsApp for administrative matters Coordinating with internal departments to ensure continuity of the onboarding process General administrative support to the commercial area **Education** Completed or incomplete Bachelor’s degree in Business Administration, Marketing, or related field. **We Offer** Salary: $10,000 to $12,000 MXN net per month Work location: Anzures neighborhood, CDMX Working hours: Mon–Fri, 9:00 am – 6:00 pm Major Medical Expense Insurance We’re waiting for you! At SERTI, we are committed to providing equal opportunities for professional development to all employees and job candidates, without exception based on race, religion, gender, sexual orientation, marital status, age, nationality, origin, or type of disability. We respect and value diversity as a source of strength and innovation for our organization. Position Type: Full-time Salary: $10,000.00 – $12,000.00 per month Benefits: * Option for an indefinite-term contract * Major Medical Expense Insurance Workplace: Hybrid remote work in 11590, Anzures, CDMX