Job Summary: We are seeking a Web Application Support Analyst to serve as a bridge between users and developers, ensuring application quality and resolving conflicts. Key Highlights: 1. Key role in communication between users and developers 2. Focus on application quality and error prevention 3. Results-oriented approach for quick and effective solutions Web Application Support Analyst Objective: Capable of collaborating with developers as a communication bridge between end users and the application development team to ensure application quality; primary responsibilities include providing solutions and guidance regarding user/application conflicts and preventing errors. This implies full understanding of the application’s functionality and features. PROFILE: Gender: Not specified Education: Completed high school; Technical degree in Computer Science. Experience: 1 year preferred Technical English – Preferred Willingness to travel Knowledge of ticketing systems. RESPONSIBILITIES: * Familiarity with development and debugging tools * Familiarity with operating systems (Windows) * Results-oriented mindset, focused on identifying quick and effective solutions. * Classify and prioritize incidents * Create and maintain up-to-date documentation for web applications * Knowledge of project processes * Basic computer knowledge * Logical and analytical thinking * Verbal and written communication skills * Provide support to colleagues regarding application-related issues (problems, permissions, guidance). * Provide support to colleagues regarding application-related issues (problems, permissions, guidance). * Record activities, interactions, and errors. * Review updates, document anomalies and errors, and verify correct task execution. WE OFFER: Competitive salary Weekly cash payment Statutory benefits Please apply through this channel. Temporary position for a specific project Employment type: Full-time, Project-based or fixed-term Contract duration: 5 months Salary: $10,000.00 – $12,000.00 per month Work location: On-site employment