The MOST IMPORTANT aspects of the position **Technical and Systems Support Analyst** Work Modality On-site | Full-time Flexible working hours and willingness to travel occasionally What will you do? (Key responsibilities) * Provide **technical support to users** (on-site and remote). * Handle and track **hardware and software incidents**. * Perform **preventive and corrective maintenance** of computer equipment. * Install and configure **PCs, printers, and peripherals**. * Provide basic support for **LAN networks** (routers, switches, access points). * Support **administrative systems, point-of-sale systems, and CCTV**. * Document incidents and solutions. * Support operations to ensure **systems remain operational** Essential Knowledge * Operating systems: **Windows and Linux** (technical level). * Computer equipment maintenance. * Basic LAN networking. * Printer and peripheral support. * Basic knowledge of **SQL (operational)**. * Use of technical tools (cable tester, crimping tool, etc.). * Fundamentals of **cybersecurity and antivirus** Skills We Seek * **Service-oriented attitude** and courteous interaction with users. * Strong communication skills. * Responsibility and punctuality. * Problem-solving ability. * Ability to work under pressure. * Proactivity and teamwork Postulacion What do we offer? * Indefinite-term employment contract. * Free uniforms. * Job stability. * Learning and development opportunities in the systems area Job Type: Full-time Salary: $8,500.00 - $10,000.00 per month Benefits: * Salary increases * Maternity leave exceeding legal requirements * Paternity leave exceeding legal requirements * Company parking * Option for indefinite-term contract * Life insurance * Company-provided mobile phone * Free uniforms Work Location: On-site employment