**Job Description** · Support documentation and updating of processes, promote quality culture within the company, and assist in managing administrative activities for management. **Requirements** · Bachelor’s degree or Engineering in Systems, Industrial Engineering, Quality Management, or Administration with a focus on Processes · Diplomas or certifications in Process Management, Quality, ITIL, Scrum, ISO 9001 · Minimum 2 years of experience · Define and monitor quality indicators · Identify areas for improvement and propose optimizations · Ensure alignment among processes, operations, and regulations · Support internal and external audits · Promote quality culture and standardization **Skills** · Excellent oral and written communication · Analytical ability and critical thinking · Organization and attention to detail · Ability to conduct interviews and coordinate teams · Field management and organizational resilience · Results-oriented and continuous improvement mindset Employment type: Full-time, Indefinite term Salary: $17,000.00 \- $25,000.00 per month Benefits: * Salary increases * Medical expense insurance * Life insurance Work schedule: * Monday to Friday Work location: On-site employment Employment type: Full-time, Indefinite term Salary: $17,000.00 \- $25,000.00 per month Benefits: * Major medical expense insurance * Life insurance Work location: On-site employment