We are looking for an Operations Manager with a focus on major medical expense insurance, life insurance, and other products related to individuals, who will also actively participate in operations and administration. Key Responsibilities: Lead and develop the People Department team; Supervise quotations, policy issuance, renewals, and endorsements; Manage enrollments, cancellations, and changes in group policies; Implement process improvements within the department. Basic Requirements: Completed Bachelor’s degree (Business Administration, Finance, Actuarial Science, or related field) Complementary Knowledge: Microsoft Office suite Work Experience: Minimum 5 years working in insurance companies or as an insurance agent 3 years of experience in management, supervisory, or coordination roles We Offer: * Statutory and above-statutory benefits * Working hours: Monday to Friday, 8:30 a.m. – 5:00 p.m.; Saturdays: Remote work from 10:30 a.m. to 1:30 p.m. * Life insurance and major medical expense insurance * 30-day year-end bonus * Grocery vouchers If you are interested and meet the profile, we invite you to apply; subsequently, we will contact you to schedule an interview. Job Type: Full-time Salary: $18,000.00 – $22,000.00 per month Benefits: * Sick leave days * Company parking * Free parking * Flexible working hours * Option for indefinite-term contract * Medical expense insurance * Major medical expense insurance * Life insurance * Company phone * Remote work * Free uniforms * Additional vacation days or paid leave * Grocery vouchers Experience: * Insurance: 1 year (Preferred) Work Location: On-site employment