MAPFRE – Dare to experience the feeling of being part of a company highly focused on the personal and professional development of its employees. Don’t miss the opportunity to join its commercial area as: **COMMERCIAL ADMINISTRATIVE OPERATOR** Requirements are as follows: · Education: Bachelor’s degree in Economics or Administration · Preferred experience in customer service and administrative processes within the insurance sector **Skills:** · Strong service orientation. · Empathetic. · Ability to work under pressure. · Organized. · Results-oriented. · Frustration tolerance. · Initiative and proactivity. · Solution-oriented. **Responsibilities:** · Customer and agent service at the office. · Verification of documentation and critical data. · Registration of receipt numbers and acknowledgment stamps. · Data entry. · Follow-up on returns with the sales force. · Tracking of receipt numbers by respective insurance lines. · Processing and data entry of automatic debit requests. · Collection management and pre-cancellation review. · Batch processing and unbatching of receipts. · Premium deposit reconciliation. · Requesting credit note checks and issuing duplicate receipts. · Recovery and control of canceled receipts. **We offer:** · Excellent work environment. · Continuous learning opportunities. · Competitive salary + attractive benefits package exceeding statutory requirements. Work location: León, Gto. Please send your CV to the email address indicated in the contact information, specifying the job title in the subject line. Teamwork makes us GREAT—that’s why it’s a GREAT place to work; send your CV as soon as possible to the email address listed below this posting. By submitting your CV, you agree to our privacy policies regarding the processing of your personal data. Visit our website to review our Privacy Notice. “Labor inclusion and non-discrimination are fundamental elements of our organizational culture. We believe the onboarding process is a crucial stage where we identify individuals who share our values and principles. We trust that their incorporation strengthens our institution through their talent, knowledge, and experience. Trust is the foundation of our actions; therefore, medical certificates, pregnancy clearance certificates, and HIV test results are no longer relevant or required for hiring new employees. Employee retention and growth depend on commitment, attitude, and the desire for self-improvement—core elements of our Social Responsibility.” Position type: Full-time Salary: $16,000.00 per month Benefits: * Medical expense insurance * Life insurance * Grocery vouchers Education: * Completed bachelor’s degree (preferred) Workplace: On-site employment