*This job posting originates from the Talenteca.com job board* ### **Job opening at BACK OFFICE DE CHIHUAHUA in Mérida, Yucatán** #### **Position Summary** The **Central Administrative Specialist** is a key member of our Central Operations Team, supporting a diverse portfolio of residential communities across multiple markets. This role ensures accurate resident ledgers, drives rent collection and payment resolution, oversees accounts receivable processes, and delivers high-quality resident communications with efficiency and professionalism. You will collaborate closely with onsite property teams and leverage advanced property management systems and automation tools to execute high-volume financial and operational workflows accurately and at scale. The ideal candidate is **detail-oriented, financially savvy, and empathetic in handling resident communications**. ### **Key Responsibilities** * **Resident Financial Management:** Monitor ledgers, oversee rent collection, resolve discrepancies, manage notices, and support eviction and debt recovery processes. * **Renewals & Resident Retention:** Handle renewal cycles, pricing updates, non-renewal notices, and ensure compliance with policies. * **Resident Communication & Support:** Respond to escalated financial inquiries, issue notices, monitor insurance compliance, and manage move-out documentation. * **Accounts Receivable & Payable:** Process payments, reconcile transactions, manage deposits, and oversee reporting workflows. * **Operational Oversight:** Audit leases, assist with recurring charges, support month-end close, and maintain documentation for internal controls. ### **Qualifications** * **Experience:** 3–5 years in residential property management with emphasis on accounting or resident services (required). * **Technical Skills:** Familiarity with property management software (OneSite/RealPage preferred), proficiency in spreadsheets and data management. * **Language:** Bilingual with strong English proficiency. * **Knowledge:** Accounts receivable/payable, lease compliance, and experience with escalated situations (legal filings, collections). * **Education:** Bachelor’s degree preferred; high school diploma or GED required. * **Other:** Highly organized, detail-oriented, comfortable with automation tools, and excellent communication skills. **Desired education level:** Higher education — currently enrolled **Desired experience level:** Mid-level **Departmental function:** Administrative / Secretarial **Industry:** Human Resources **Skills:** * Financial and accounting management * Attention to detail * Effective communication * English *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694577a03f000062005513f8&source=indeed*