Job Summary: We are seeking a candidate with experience in customer service, strong communication skills, organizational ability, and efficient problem-solving capabilities to deliver high-quality service. Key Responsibilities: 1. In-person and telephone customer service 2. Management of requests and inquiries, ensuring their resolution 3. Assistance with administrative tasks and organization We seek a candidate with customer service experience, strong communication skills and fluency in speech, to deliver high-quality service and ensure customer satisfaction. Additionally, it is essential that the candidate be highly organized and possess outstanding problem-solving abilities. Responsibilities: * Provide in-person and telephone customer service. * Receive and manage customer requests and inquiries, ensuring their resolution and customer satisfaction. * Perform basic administrative tasks, such as document registration and control, report preparation, and database updates. * Process billing for services rendered and conduct follow-up. * Collaborate with the team on document filing and organization. Requirements: * Basic knowledge of billing and administrative management. * Intermediate Excel proficiency * Strong organizational and problem-solving skills. We Offer: * Weekly net base salary. * Statutory benefits * 30-day year-end bonus * Life insurance * Savings fund * Complimentary uniforms Location: Periférico Manuel Berzunza x25 #563, C.P. 97306, Chichi Suárez neighborhood, Mérida, Yucatán. Contact: 999 576 4423 Join PERSSA and become part of a company offering future growth and job stability!