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Sales - Outbound in Primo Tapia

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Sales - Outbound

Primo Tapia

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Location:Primo Tapia

Category:Sales - Outbound

CUSTOMER SERVICE - MONDAY TO FRIDAY64870925744515120

CUSTOMER SERVICE - MONDAY TO FRIDAY

**Tres R is seeking CUSTOMER SERVICE - MONDAY TO FRIDAY in Tijuana, Baja California** --------------------------------------------------------------------------------- **BILINGUAL AGENT** **Responsibilities:** * Answer incoming calls in English and Spanish **Requirements:** **Education**: Completed high school **Language**: Intermediate / Advanced English **Desired experience**: 6 months in a Call Center **Reside in Tijuana** or nearby areas **We offer:** **Weekly base salary** + bonuses Statutory and above-statutory benefits from day one Social security + life insurance Savings fund + savings plan **Schedule:** * Monday to Friday * 2 days off (weekend) **Apply through this channel** **Desired education level:** High school **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Online Media *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694eb82c3c00002f00fd8162&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Negotiable Salary

Telephone Agent64870925678979121

Telephone Agent

Profile: Telephone Agent (Serves as a liaison between tutors and physicians) Education Level: Completed high school Verbal and written communication skills Organization and ability to manage work priorities **Job Responsibilities:** Scheduling consultations, follow-ups, surgeries, ultrasounds, and aesthetic procedures. Responding to messages via WhatsApp. Cleaning the system’s database to enable proactive calling. Rescheduling cancellations. Blocking physicians in the system (under medical management supervision). Proactively prospecting clients via phone calls to encourage attendance at follow-ups and/or scheduling consultations. Sending promotional content via WhatsApp to tutors. Pet taxi request coordination. Pet euthanasia arrangements. Uploading pet photos to the clinical record. Employment Offer: Rotating shifts / One weekday off / Weekly salary + Statutory benefits Commissions (if established targets are met) Minimum 6 months of customer service experience Position Type: Full-time Salary: $2,500.00 – $3,000.00 per week Work Location: On-site employment

Av. Ignacio Zaragoza Y/O Murua 57, Rio Tijuana 3ra Etapa, 22110 Tijuana, B.C., Mexico

MXN 2,500/month

Bilingual Telephone Agent64870925560961122

Bilingual Telephone Agent

**Soft Collections** **Do you speak advanced English? This opportunity is for you!** **$4,820 pesos per week before taxes plus monthly bonuses in USD** **Tijuana** **MONTHLY BONUSES** **SUBSIDIZED CAFETERIA** Positive work environment Interviews tomorrow Don’t miss out! Job type: Full-time Salary: $4,820.00 - $5,000.00 per week Benefits: * Salary increases * Free beverages * Free parking * Cafeteria service Work location: On-site employment

P.º del Parque 18025-Local G108, Rio Tijuana 3ra Etapa, 22226 Tijuana, B.C., Mexico

MXN 4,820/month

FREELANCE RECRUITER - 100% REMOTE64844682677635123

FREELANCE RECRUITER - 100% REMOTE

**Tres R is seeking a FREELANCE RECRUITER – 100% REMOTE in Tijuana, Baja California** ------------------------------------------------------------------------------- We are looking for a Freelance Recruiter with experience in *national recruitment and selection* specializing in **call center, logistics, and administrative profiles**. The position involves **mass and out-of-town recruitment**. **We offer**: * **Attractive, uncapped commission structure** (Average monthly income: **$10,000 MXN**). * **Tiered benefits program.** * **Additional bonuses:** + Advertising bonus: **$500 MXN** + Internet bonus: **$500 MXN** + Mobile phone plan bonus: **$500 MXN** *(Bonuses are awarded based on the tier achieved).* * **100% remote employment.** * Employment type: **Freelance** **Profile requirements:** * Minimum **6 months’ experience** in recruitment and selection. * Personal **computer and internet connection**. * Recruitment advertising tools (job portals, social media, etc.). * Willingness to work under a **commission-, bonus-, and incentive-based model**. **Apply through this channel** **Desired education level:** High school diploma (or equivalent) **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Online Media *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694ab02e3d00003d00134c21&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 10,000/month

Customer Service (Sales)64844682548867124

Customer Service (Sales)

**Activities** **No call center // no cold calling** ***100% industrial sales*** * Prospecting and onboarding new clients. * Preparing quotations and follow-up. * Customer support before, during, and after the sale. * Invoicing clients. * Processing purchase orders. * Tracking purchase orders. * Weekly reporting. * Communication with suppliers and customers. * Quotation analysis. * Addressing requirements of existing and potential customers. * Identifying needs and opportunities in new markets. * Sourcing suitable options from both new and existing suppliers. * Following up to close sales. **Requirements:** * English proficiency: minimum 80% (fluency in speaking and writing; written and verbal tests required). * Professional appearance. * Punctual. * Proactive. * Organized. * Passion for sales. **We offer:** * **Full-time position**: Competitive salary. * ***ATTRACTIVE COMMISSIONS!*** * ***BONUS FOR LEARNING — ONLY FOR THE FIRST 3 MONTHS***. (Details provided via phone call.) * Statutory benefits. * 100% formal payroll registration. * No probationary period. * Attendance and punctuality bonuses, etc. * Working days: Monday to Friday. * Working hours: 8:00 a.m. to 5:30 p.m. * Meal vouchers (starting from the first completed month). Employment type: Full-time Salary: $16,000.00 – $18,000.00 per month Benefits: * Meal vouchers Work location: Onsite

Prol Paseo de los Heroes 12704, 20 de Noviembre, 22100 Tijuana, B.C., Mexico

MXN 16,000-18,000/year

Medical Appointment Setter64844682515842125

Medical Appointment Setter

Hiring Now! Work from Home Location: Must live in the Tijuana area. We are searching for professional and compassionate patient services representatives with GREAT communication skills. Must have strong time management, willingness to learn. Our client is a large, not\-for\-profit organization that provides comprehensive primary care and community health services for people living in their area. You would be a great fit for our team if you can combine superior listening and communication skills with a passion for helping people. We provide in\-depth training and a pathway to success! Job Duties and Responsibilities Our Medical Appointment Setters are responsible for making calls to patients to set up an appointment. This position will also explain programs and procedures. Must be Bilingual in Spanish/English. Responsibilities include: * Consistently use a professional, courteous approach to facilitate communication with patients. * Schedule appointments and record reasons for visits on the patient notes in the scheduling software system. * Inform patients of any preparation or special requirements for their appointments * Provide travel directions to patients when necessary. * Verify coverage and benefits through the online process for each appointment. * Follow established guidelines for the use and/or disclosure of protected health information. **Qualifications** * 1\+ year of experience in call center or medical reception. * Excellent phone presence and communication skills. * Motivated by targets and performance\-based incentives. * Bilingual (English/Spanish). * Comfortable using multiple software applications and multitasking in a fast\-paced environment. * Passion for helping others. Job Types: Full\-time Apply Now! Pay: $3,500 pesos per week plus bonuses Work Location: Work from home (must live in the Tijuana area) Job Type: Full\-time Pay: From $4,000\.00 per week Language: * English (Required) Location: * Tijuana, B.C. (Município de Tijuana) (Preferred) Work Location: In person Expected Start Date: 05/01/2026

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 3,500-4,000/month

BILINGUAL AGENT - MONDAY TO FRIDAY64844243822083126

BILINGUAL AGENT - MONDAY TO FRIDAY

**Tres R is seeking a BILINGUAL AGENT – MONDAY TO FRIDAY in Tijuana, Baja California** ------------------------------------------------------------------------------- **BILINGUAL AGENT** **Responsibilities:** * Answer incoming calls **Benefits:** **Weekly base salary** + commissions Statutory and above-statutory benefits from day one Social security + life insurance Savings account + savings fund **Schedule:** * Monday to Friday * 2 days off (weekend) **Requirements:** **Education**: Completed high school **Language**: Intermediate / advanced English **Preferred experience**: 6 months in a call center **Reside in Tijuana** or nearby areas **Apply through this channel** **Desired education level:** High school graduate **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Online Media *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69496b9a6900004200366999&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Negotiable Salary

Telephone Advisor64844243618817127

Telephone Advisor

Job description: Job description: Job description: Job description: **Full job description** **Saji Group Pet Hospital** invites you to join its team as a **Telephone Advisor in the Call Center Department** Join us and become part of a dynamic team dedicated to delivering exceptional service to our clients. As a Telephone Advisor, you will have the opportunity to work in an exciting environment alongside people who share your values and goals. **BENEFITS** Free uniforms Retention bonus **WORK LOCATION**: On-site employment **SCHEDULE** Monday through Sunday, with one weekday day off **ROTATING SHIFTS** 8:00 AM – 5:00 PM 11:00 AM – 8:00 PM **RESPONSIBILITIES** Customer service Registration of new customers into the system Medical appointment scheduling follow-up Direct communication with pet guardians Answering telephone calls Maintaining cleanliness and order in the work area To be considered, we require your CV with photo, as well as confirmation that you have at least one year of uninterrupted customer service experience, employment stability, strong verbal communication skills, professional appearance, and a genuine fondness for pets. **SUBMIT YOUR CV AND APPLY AT (663) 5192525** Employment type: Full-time, Indefinite-term contract Salary: $3,000.00 – $3,300.00 per week Benefits: * Life insurance * Free uniforms Experience: * Customer service: 1 year (Mandatory) Work location: On-site employment Employment type: Full-time, Indefinite-term contract Benefits: * Free uniforms Education: * High school diploma (incomplete or in progress) (Mandatory) Work location: On-site employment Employment type: Full-time, Indefinite-term contract Benefits: * Free uniforms Work location: On-site employment Employment type: Full-time, Indefinite-term contract Benefits: * Option for indefinite-term contract * Free uniforms Employment type: Full-time, Indefinite-term contract Benefits: * Option for indefinite-term contract * Free uniforms Work location: On-site employment Employment type: Full-time, Indefinite-term contract Salary: $3,000.00 – $3,300.00 per week Work location: On-site employment

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 3,000-3,300/month

Recruiter - Call Center64843788190722128

Recruiter - Call Center

*This job posting originates from the Talenteca.com job board* ### **Job opening at Idoneus Talent in Tijuana, Baja California** **RECRUITER \- CALL CENTER** **Key responsibilities:** * Recruitment for call center (sales) * High-volume talent attraction. * Achievement of KPIs. * Posting and updating job openings on job boards. * Management of social media, partnerships, and direct sourcing. * Candidate screening, interviews, and file preparation. * Full candidate follow-up until onboarding. * Weekly progress reports. **Education and experience:** * Completed bachelor’s degree (administrative or related field). * 1 year of experience in mass recruitment. **Knowledge and skills:** * Full proficiency in using Indeed and Facebook for recruitment. * CRM usage. * Understanding of commercial profiles. * Organizational skills and ability to manage multiple candidates. **We offer:** * $18,000 gross monthly salary. * Statutory benefits. * Additional benefits (bonus, savings fund, grocery vouchers). **Work schedule:** Monday to Friday, 9:00 AM \- 6:00 PM; Saturdays, 9:00 AM \- 2:00 PM. **Work location:** Airport area, Tijuana, Baja California. **Desired education level:** Bachelor’s degree \- completed. **Desired experience level:** Mid-level. **Departmental function:** Human Resources. **Industry:** Financial Services. *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69459aa33900003700b6959a\&source\=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 18,000/year

Agente telefónico bilingüe / 2026 campaña - Part time - 5am a 12pm & 12pm a 5pm64842922368898129

Agente telefónico bilingüe / 2026 campaña - Part time - 5am a 12pm & 12pm a 5pm

We are looking for a solid Caller with Back Office experience. The work involves providing exceptional customer services. This involves providing quotes for customers as well as answering any questions they may have. For this specific campaign we need someone who has * A\-Level English (speech, writing) \- Ingles 100% * Computer skills * Responsible individual that can make it to work on time * Has the ability to multi\-tasks * Updating information in Excel and the database. * Understanding the products/services to be offered depending on the campaign (information provided during training). This is for 2026 campaign Part time: 5am a 12pm \& 12pm a 5pm Job Types: Full\-time, Part\-time, Contract Contract length: 6 months Pay: $10,169\.96 \- $15,636\.35 per month Expected hours: 25 per week Work Location: In person

Calz. Ermita Nte. 32, Santa Cruz, 22105 Tijuana, B.C., Mexico

MXN 10,169/month

Bilingual Call Center Agent648421908814101210

Bilingual Call Center Agent

**Job Description:** We are Call Center VERVENT, a financial services company. Located across from Parque Morelos. We are currently seeking bilingual call center agents with call center experience. Our campaigns are primarily focused on soft collections, and we have recently added a new financial services portfolio to complement our existing ones. Schedule: We offer various shifts. Monday to Friday, 8:00 AM to 5:00 PM Monday to Friday, 9:00 AM to 6:00 PM Monday to Friday, 10:00 AM to 7:00 PM Saturdays only: 7:00 AM to 12:00 PM Please note that these schedules may change; however, at present, we require FULL AVAILABILITY. Weekly Salary: $4,820 (pre-tax) Requirements: Minimum of 5 months’ experience Proficiency in PC skills Monthly bonuses ranging from $100 to $800 Position Type: Full-time, indefinite-term contract Salary: $19,280.00 per month Benefits: * Salary increases * Free beverages * Savings fund * Company parking * Free parking * Option for an indefinite-term contract * Employee referral program * Life insurance * Discounted cafeteria service * Grocery vouchers Work Location: On-site employment

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 19,280/year

Bilingual Telephone Operator (English–Spanish)646959421661451211

Bilingual Telephone Operator (English–Spanish)

**Bilingual Telephone Operator (English–Spanish)** **Work Mode:** In-person **Schedule:** Monday to Friday, 7:00 AM to 5:00 PM **Location:** Av. Roberto de La Madrid, San Luis, San Luis, Av. Roberto de La Madrid, 22170 Tijuana, B.C. **Job Description** We are seeking a **Bilingual Telephone Operator** with call center experience to support our **telemarketing and lead-generation activities**. The selected candidate will be responsible for **making outbound calls in English and Spanish** to contact, identify, and generate new potential customers. This role is ideal for a proactive individual with excellent communication skills and commercial acumen. **Responsibilities** * Make outbound calls to potential customers in **English and Spanish**. * Present our products/services clearly and professionally. * Generate and qualify leads. * Follow up with interested prospects. * Document information in the internal system. * Support customer acquisition and commercial growth strategies. **Requirements** * **Bilingual in English and Spanish** (advanced conversational proficiency). * Prior experience in **call centers**, telesales, or customer service. * Strong verbal communication skills and an excellent attitude. * Ability to work toward targets. * Basic computer skills. **Preferred Qualifications** * Experience in telemarketing or lead generation. * Knowledge of sales or marketing. **We Offer** * Competitive base salary. * Ongoing training. * Positive work environment. **Interested?** Send your CV via WhatsApp: 664 815 2621 Job Type: Full\-time Pay: $3,000\.00 \- $3,500\.00 per week Work Location: In person

Blvd. de las Bellas Artes 397, Nueva Tijuana, 22435 Tijuana, B.C., Mexico

MXN 3,000-3,500/month

Intakes Strategy Manager646730696938251212

Intakes Strategy Manager

**Shift: Monday\-Friday 9am – 6pm PST (California time)** **About the Role** We are seeking a **high\-performance leader** to oversee and elevate our **Client Intake team**—the frontline of our law firm's success. As **Intake Operations Manager**, you’ll drive process excellence, sales conversions, and lead nurturing. You'll own **sales pipeline optimization, call monitoring, automation workflows**, and **coaching a global intake team** to consistently exceed sign\-up targets. **Leadership \& Team Management** * Lead, coach, and scale a global team of **intake specialists and call agents**. * Implement **performance KPIs** for call\-to\-sign\-up conversion, follow\-up speed, and retention of leads. * Conduct **weekly scorecard reviews**, coaching underperformers and rewarding top agents. **Sales \& Conversion Strategy** * Own the **sales pipeline** from first call to client sign\-up. * Develop **call scripts, rebuttal frameworks**, and objection\-handling playbooks. * Drive **conversion rate improvements** through A/B testing of messaging and processes. **Call Quality Monitoring \& Auditing** * Oversee **daily QA** of intake calls using platforms like RingCentral, CallRail, or similar. * Launch **auto\-call back strategies** to increase contact rates. * Audit follow\-ups and develop SOPs for **lead recapture and retention**. **Process Mapping \& Improvement** * Map out the **end\-to\-end intake workflow** (lead source first contact sign\-up). * Identify bottlenecks and optimize for speed, efficiency, and conversion. * Collaborate with automation engineers to enhance **Zapier/API\-triggered workflows**. **Reporting \& Analytics** * Track key sales KPIs using **Looker Studio dashboards**. * Report weekly on team performance, pipeline velocity, and close rates. * Recommend compensation changes or headcount scaling based on performance metrics. **Required Skills \& Experience** * **5\+ years** experience in a **sales\-driven intake, call center, or client service role**, with at least 2 years in a **leadership** or **ops management** capacity. * Proven success in **high\-volume inbound/outbound environments**. * Expert in **call coaching, QA, and callback recovery strategies**. * Experience with **process mapping, workflow documentation**, and systems optimization. * Strong proficiency with **CRM tools** (e.g., LeadDocket, Filevine, HubSpot), **call systems** (e.g., RingCentral, CallRail), and **Google Suite**. * Fluent in English (Spanish a plus). * Bonus: Experience in **PI law firm intake** or legal services a strong advantage. **Tools \& Tech Stack** * **Call Monitoring**: RingCentral, CallRail * **CRM \& Intake**: LeadDocket, Filevine * **Automation**: Zapier, Google Suite * **Analytics**: Looker Studio (Data Studio), Google Sheets Dashboards **Who You Are** * A **sales\-first leader** with the **empathy to coach** and the **data skills to optimize**. * Driven by measurable performance and motivated by **results, not activity**. * Comfortable building systems, processes, and **scaling winning teams**. * Excited to **own a high\-volume, high\-reward intake pipeline** that drives growth.

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Negotiable Salary

Client Retention & Recovery Specialist (Win-Back)646655151719701213

Client Retention & Recovery Specialist (Win-Back)

Job Summary The Client Retention \& Recovery Specialist plays a pivotal role in preserving client relationships and reinforcing trust in the firm. This position focuses on engaging with dissatisfied, high\-risk, or returning clients to diagnose concerns, resolve issues, and restore confidence in our services. The ideal candidate possesses exceptional emotional intelligence, strong communication skills, and the ability to navigate complex, sensitive conversations with professionalism and empathy. This role directly contributes to reducing client attrition and supporting long\-term organizational success. Key Responsibilities * Engage with dissatisfied, at\-risk, or former clients to conduct thorough needs assessments and understand the root causes of dissatisfaction. * Utilize advanced active listening and communication techniques to de\-escalate emotionally charged situations and rebuild client trust. * Develop and execute strategic retention and win\-back approaches tailored to client needs and case status. * Clearly present corrective action plans, improved communication pathways, and enhanced service strategies to encourage client recommitment. * Lead high\-stakes, often uncomfortable conversations with confidence, professionalism, and emotional resilience. * Document and categorize client concerns, service failures, and attrition indicators to track trends and identify areas for improvement. * Collaborate with legal teams, management, and operational departments to recommend process enhancements and systemic improvements. * Maintain accurate and timely documentation of all interactions, follow\-ups, outcomes, and KPIs within internal systems. * Generate regular reports on retention metrics, trends, and performance indicators to support leadership decision\-making. Required Skills and Qualifications * Exceptional communication, conflict resolution, and interpersonal skills. * Proven ability to manage emotionally complex conversations with professionalism and empathy. * Strong critical\-thinking abilities and the capacity to identify root causes of client dissatisfaction. * Excellent organizational skills, with the ability to manage multiple sensitive cases simultaneously. * High emotional intelligence and resilience in high\-pressure situations. * Strong attention to detail and commitment to accurate documentation. Preferred Qualifications * Previous experience in client retention, customer recovery, conflict resolution, or service quality roles. * Background in legal services, client services, or high\-touch customer\-facing environments. * Experience working with CRM or case management systems and generating performance reports. * Knowledge of process improvement methodologies or service recovery frameworks. Why Join Us This role offers a unique opportunity to make a significant impact on client loyalty and overall service excellence. By leading high\-value retention conversations and driving meaningful improvements in client experience, you will contribute directly to the firm’s long\-term success and reputation for exceptional service. Job Types: Full\-time, Permanent Pay: $25,000\.00 \- $30,000\.00 per month Work Location: In person

Av. C Niños Héroes 725, entre 3ra. y Cuarta, Zona Centro, 22000 Tijuana, B.C., Mexico

MXN 25,000-30,000/year

Excellence Analyst646655151393311214

Excellence Analyst

Job Summary The Excellence Specialist drives operational excellence by monitoring performance, analyzing data, identifying issues, and implementing effective solutions. This role combines reporting, analytics, call monitoring, and process improvement to ensure consistently high standards across operations. The ideal candidate is detail\-oriented, proactive, and passionate about continuous improvement. Key Responsibilities * Collect, review, and analyze data from multiple sources to monitor performance, identify trends, and highlight discrepancies. * Generate regular and ad hoc reports that provide actionable insights to leadership and operational teams. * Evaluate customer interactions and calls to assess quality, uncover issues, and recommend improvements. * Identify gaps, inefficiencies, or process issues, and propose practical, data\-driven solutions. * Collaborate with cross\-functional teams to implement approved solutions and track their effectiveness. * Maintain thorough documentation of findings, processes, and improvements to ensure transparency and knowledge sharing. * Support ongoing initiatives to enhance operational quality, accuracy, and efficiency. * Serve as a point of contact for reporting, analytics, and quality\-related inquiries, providing guidance and recommendations as needed. Required Skills and Qualifications * Strong analytical and problem\-solving skills with exceptional attention to detail. * Advanced proficiency in Excel and Google Sheets, including functions, pivot tables, data visualization, and complex formulas. * Ability to interpret complex data and translate findings into actionable recommendations. * Experience evaluating interactions or calls for quality assurance purposes. * Excellent communication and collaboration skills, with the ability to work effectively across teams. * Highly organized, proactive, and capable of managing multiple priorities simultaneously. Preferred Qualifications * Experience with process improvement or operational excellence initiatives. * Knowledge of business intelligence tools (e.g., Tableau, Power BI) and database querying. * Previous experience in quality, analytics, or operational support roles. Why Join Us This role offers the opportunity to make a direct impact on operational efficiency and excellence while collaborating with cross\-functional teams to solve real\-world challenges. Your insights and solutions will help drive better performance and long\-term success for the organization. Job Types: Full\-time, Permanent Pay: $22,000\.00 \- $30,000\.00 per month Work Location: In person

Av. C Niños Héroes 725, entre 3ra. y Cuarta, Zona Centro, 22000 Tijuana, B.C., Mexico

MXN 22,000-30,000/year

Client Welcome Specialist646655151558421215

Client Welcome Specialist

The Role We are seeking a confident, detail\-oriented Client Welcome Specialist to be the vital first touchpoint for new clients immediately after intake is signed. You will create connections while ensuring comprehensive intake documentation and case viability assessment. This role is the foundation of client loyalty and case success—you'll create the first impression that sets the tone for the entire client experience. What You Will Do  Take over client communication immediately after intake signing with professionalism, building genuine conversation.  Listen to clients' experiences, acknowledge their concerns, and ensure they feel heard and respected throughout the case process.  Reassure clients they made the right choice and are in good hands.  Conduct thorough intake interviews to gather comprehensive case details, accident information, and all relevant parties/witnesses/insurance details.  Complete detailed intake questionnaires in the case management system with accuracy and attention to detail.  Ask probing follow\-up questions to uncover critical facts and identify important case details  Verify statute of limitations compliance and assess overall case viability against firm standards  Request \& collect necessary documents (accident reports, insurance information, photographs, medical records)  Provide personalized follow\-up via phone, text, and email to encourage prompt client cooperation and document collection  Maintain detailed case notes documenting concerns, special circumstances, and client interactions. What We're Looking For ● Natural ability to build instant genuine connections. ● Professional demeanor with genuine interest in helping people ● Excellent communication skills and phone presence ● Strong organizational skills and attention to detail ● Computer proficiency and ability to learn new software ● Ability to multitask while maintaining personal touch ● Professional demeanor with strong interpersonal and communication skills. ● Bilingual (Spanish/English) ● Ability to type at least 50 WPM Preferred (Not Necessary):  Experience in roles requiring relationship\-building (hospitality, healthcare, social services)  Background in counseling, coaching, or client success roles  Prior experience in legal intake, medical intake, or insurance claims Equal Opportunity Employer Statement The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family\-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation. Job Type: Permanent Pay: $22,000\.00 \- $30,000\.00 per month Work Location: In person

Av. C Niños Héroes 725, entre 3ra. y Cuarta, Zona Centro, 22000 Tijuana, B.C., Mexico

MXN 22,000-30,000/year

Bilingual Call Center645627977367061216

Bilingual Call Center

**Profile:** · Previous experience in a customer support position · Strong oral and telephone communication skills, as well as active listening abilities · Customer-oriented and able to adapt to different personality types · Ability to multitask, prioritize, and manage time effectively · **Conversational English** **JOB DESCRIPTION:** · Handle a high volume of incoming and outgoing calls promptly · Identify customer needs, clarify information, investigate each issue, and provide solutions or alternatives · Build sustainable relationships and manage patient schedules · Meet personal and team qualitative and quantitative goals Schedule: Monday to Sunday 2:00 PM to 10:00 PM / midweek break **REQUIREMENTS:** * 25 years of age or older * Experience in call center * Flexible availability * Conversational English Position type: Full-time, Indefinite duration Salary: $3,400.00 per week Benefits: * Gym discount * Discounts and preferential pricing * Option for indefinite contract * Referral program * Free uniforms * Additional vacation days or paid leave * Grocery vouchers Education: * High school diploma (Mandatory) Experience: * call center: 2 years (Mandatory) * Customer service: 2 years (Mandatory) Language: * English (Mandatory) Work location: On-site job

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 3,400/month

Sales Executive | CETYS Postgraduate Programs645401630835221217

Sales Executive | CETYS Postgraduate Programs

Postgraduate Business Executive Job Profile: * Bachelor's degree in Business Administration, Industrial Engineering, Communication, or related field (completed or in progress). * 1 year of experience in sales, telemarketing, or customer service. * Prospecting companies and potential clients for enrollment in Postgraduate and Executive Education programs. * Public relations and networking to promote educational offerings. * Negotiation and management of agreements for group enrollments. * Representing the institution at exhibitions and conferences. Technical Skills: * Public Relations. * Proficiency in Microsoft Office Suite. * Knowledge of CRM systems. Interpersonal Competencies and Skills: * Customer service orientation and client interaction skills. * Excellent personal presentation. * Strong negotiation and persuasion abilities. * Ability to work independently and as part of a team. * Excellent oral and written communication skills. Job Type: Full-time Salary: $19,000.00 - $22,000.00 per month Education Requirements: * Completed bachelor's degree (Desirable) Work Location: On-site

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 19,000-22,000/year

Customer Service Agent643528304773151218

Customer Service Agent

**Job Description:** We are looking for a service-oriented individual with excellent communication skills and a passion for customer interaction to join our team as a Customer Service Agent. Responsibilities: * Professionally and courteously handle phone calls, messages, emails, and social media. * Manage and schedule appointments. * Follow up on requests, complaints, or reports until resolution. * Record customer information and keep the database updated. * Collaborate with other departments to ensure efficient service. * Suggest improvements in customer service and satisfaction processes. Requirements: * Spoken English at B2 level or higher. * Completed high school or partial/complete degree in administrative, communication, or related fields. * Minimum of 1 year of experience in customer service or call center. * Proficiency in digital tools (Office, CRM, email, platforms). * Strong communication and sales skills. We Offer: * Competitive salary * Monthly commissions * Statutory benefits * Training Working Hours: Monday to Friday from 10:00 am to 7:00 pm Saturdays from 8:00 am to 5:00 pm Position Type: Full-time Salary: Starting at $15,000.00 per month Benefits: * Free uniforms * Grocery vouchers Work Location: On-site position

Av. Paseo de los Héroes #96 Local 35 Col, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 15,000/year

Call Center Executive645253235270411219

Call Center Executive

WE'RE HIRING CALL CENTER EXECUTIVES! Join our team and work from the office in a professional, dynamic, and results-driven environment. What will you do? Prospect potential clients for product sales. Follow-up with pre-sale clients. Connect with profitable clients and channel re-purchase opportunities. Requirements: ✅ Strong communication skills ✅ Results-oriented and positive attitude ✅ Service mindset ✅ Honest, responsible, and proactive. We offer: 100% commission-based earnings exceeding $6000 monthly. 100% commission structure In-person office work ✅ Flexible working hours Limited positions available "Work just 4 hours daily, Monday through Saturday, earning 100% commission income exceeding $3000 weekly." ✅ Mid-term staffing selection for market expansion in the United States. Ideal for motivated individuals with a winning mindset and opportunities for short- and mid-term growth. Start your career in sales and generate unlimited income! Job type: Part-time, Indefinite duration Salary: $6,000.00 - $8,000.00 per month Expected hours: 20 per week Benefits: * Flexible schedules * Option for indefinite contract * Major medical insurance Work location: On-site position

De Las Rosas 8A, Las Vegas, 22115 Tijuana, B.C., Mexico

MXN 6,000-8,000/month

Bilingual Customer Service Agent645209534147851220

Bilingual Customer Service Agent

*This job posting comes from the Talenteca.com job board* ### **Job opening for company Tres R in Tijuana, Baja California** ### **Customer Service Representative\-No call center experience needed** ### **Responsibilities** * Process **payments from insured customers** through inbound and outbound calls. * Manage **policy reinstatements** via inbound and outbound calls. * Provide **customer support and solutions** to general inquiries. * Issue **insurance receipts** when required. ### **Requirements** * **6 months** of previous experience in customer service or call center. * English **B2 or C1** level required. * Availability to work **Monday to Saturday**, with **2 days off** (48 hours per week). ### **Compensation** * **$4,701 MXN weekly**. ### **Benefits and perks** * **Private minor medical expense insurance** (does not replace IMSS). * **Transportation allowance**. * **Payroll loans**. * **Internal credits**. * **3 additional balance days** on top of vacation. * **Free meals during the first 2 weeks**. * Discounts at **stores, schools, and restaurants**. **Desired education level:** Basic **Desired experience level:** Interns **Departmental function:** Customer service **Industry:** Insurance / Insurance company *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=691cbb5f3a00003600476bc9\&source\=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 4,701/month

Call Center Agent644134317222421221

Call Center Agent

We are seeking a dedicated and customer-oriented individual to join our team as a Bilingual Call Center Representative. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and demonstrate a strong commitment to providing exceptional service. **CONTRARO POR TIEMPO DETERMINADO POR 6 MESES** Requirements: \- Fluency in both English and Spanish (written and verbal). \- Excellent communication skills, both verbal and written. \- Previous experience in a customer service or call center role preferred. \- Proficiency in using computers and various software applications. \- Flexibility to work graveyard shifts. Tipo de puesto: Tiempo completo Sueldo: $15,000\.00 \- $20,000\.00 al mes Horario: 6AM A 2PM DE DOMINGO A JUEVES Incluye días feriados Incluye fines de semana Turno de 8 horas Bachillerato terminado (Deseable) Experiencia: Atención al cliente: 1 años (Obligatorio) Idioma: Inglés (Obligatorio) Lugar de trabajo: Empleo presencial Tipo de puesto: Tiempo completo Sueldo: $15,000\.00 \- $20,000\.00 al mes Lugar de trabajo: Empleo presencial Tipo de puesto: Tiempo completo Tipo de puesto: Temporal por 6 meses Pago complementario: * Bono de asistencia * Bono de puntualidad Tipo de jornada: * Diurno * Incluye fines de semana * Turno de 8 horas Idioma: * Ingles **CONTRARO POR TIEMPO DETERMINADO POR 6 MESES** Tipo de puesto: Tiempo completo, Por temporada Duración del contrato: 6 meses Sueldo: $12,536\.94 \- $16,447\.79 al mes Lugar de trabajo: Empleo presencial

Blvr. Altiplano 799, Altiplano, 22204 Tijuana, B.C., Mexico

MXN 12,536-16,447/year

IT Technician Level I644134312375051222

IT Technician Level I

### **Job Information** Department Name INFORMATION TECHNOLOGY Job Type Full time Industry Technology Service Now Ticket INC1400055 Modality On Site Work Experience 1\-3 years Assigned Recruiter Contact nadia.ortiz@confie.com Date Opened 11/12/2025 City Tijuana State/Province Baja California Country Mexico Zip/Postal Code 22010 ### **Job Description** IT Helpdesk acts as the first responder for our end users who need technical assistance. We strive to provide the best experience possible understanding how stressful a situation can be for our users who cannot conduct business due to technical challenges. If we are not able to resolve the technical issues, we will ensure to route the support request to the proper group who can resolve the issue. As an IT Technician I role, the main activities are: * Support end user, to make troubleshooting of Incidents derivative of an interruption or service degradation that must be reestablished as soon as the SLA's are established. * Contact the user On Site/Remotely by phone or by the institutional remote support tools to solve problems. * Analyze the possible resolution or document the ticket to escalate to another service line. **Job responsibilities and functions** * Responsible for guidance and support for Level 0 technicians. * Resolve basic and intermediate tickets. * Provide Maintenance on equipment, which includes: * Hardware parts replacement. * Software installations and updates. * Physical maintenance of equipment's. * Backup information. * Structured cable basic troubleshooting. * Telephony basic Support. * Document and update SOP's. * If needed to move equipment from one location to another. * Participate in IT projects. (Re\-Image´s. PC refresh, etc) * Accomplish the SLA´s target´s. * Accomplish the ticket resolution targets. * Ticket Handling and quality documentation. ### **Requirements** * Bachelor’s degree * Upper\-intermediate English level * Specialized knowledge: * BasicNetwork skills * Basic experience in Helpdesk IT at Call Center * Service Now knowledge or any other ticket\-handling system * Remote desktop software * Computer Knowledge: MS Office: Word, Excel, PowerPoint, Forms (Advanced) * Experience: 1 year in similar roles (Indispensable) * Service Oriented * Problem Solution * Communication * Attention to detail * Proactive work ethic ### **Benefits** * Competitive weekly salary * Excellent location (Zona Río, Tijuana) * Legal benefits * Christmas bonus * Savings fund * Profit sharing (PTU) * Vacation days * Vacation premium * Extra paid days off * Private medical insurance and preventative care * Friendly work environment * Financing and discounts at local restaurants and coffee shops * Growth opportunities

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Negotiable Salary

Jr. IT Technician644134312544021223

Jr. IT Technician

### **Job Information** Department Name INFORMATION TECHNOLOGY Job Type Full time Industry IT Services Service Now Ticket INC1400040 Modality On Site Work Experience 0\-1 year Assigned Recruiter Contact nadia.ortiz@confie.com Date Opened 11/12/2025 City Tijuana State/Province Baja California Country Mexico Zip/Postal Code 22010 ### **Job Description** The IT Helpdesk acts as the first responder for our end users who need technical assistance. We strive to provide the best experience possible, understanding how stressful a situation can be for our users who cannot conduct business due to technical challenges. If we are not able to resolve these technical issues, we make sure the support request is routed to the appropriate team that can resolve the issue. In the Jr Tech role, the main responsibilities include providing advice and support to end\-users, answering queries, and addressing system and user issues promptly and professionally. **Responsibilities and functions** * Keeping inventory accurate and assessing the requirement for IT equipment * Managing laptop/desktop imaging and configuration, desk setups, equipment distribution, and collection * Work with supplier warranty to repair IT equipment * Attend the resolution of doubts or requests for information from the users * Resolve basic tickets * Provide maintenance on equipment, including: * Hardware parts replacement * Software installations and updates * Physical maintenance of equipment * Backup information * Structured cable basic troubleshooting * Telephony basic support * If needed, move equipment from one location to another * Other IT\-related functions and projects as requested ### **Requirements** * Bachelor’s degree * Upper\-intermediate English level * Specialized knowledge: * Basic experience in Helpdesk IT at Call Center * Service Now knowledge or any other ticket\-handling system * Remote desktop software * Computer Knowledge: MS Office: Word, Excel, PowerPoint, Forms (Advanced) * Experience: 1 year in similar roles (Desirable) * Service Oriented * Problem Solution * Communication * Attention to detail * Proactive work ethic ### **Benefits** * Competitive weekly salary * Excellent location (Zona Río, Tijuana) * Legal benefits * Christmas bonus * Savings fund * Profit sharing (PTU) * Vacation days * Vacation premium * Extra paid days off * Private medical insurance and preventative care * Friendly work environment * Financing and discounts at local restaurants and coffee shops * Growth opportunities

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Negotiable Salary

Cutomer Service Representative - Integon643968068817951224

Cutomer Service Representative - Integon

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. **Job Description** About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products. At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your focus will be ensuring that our customers feel valued and understood. **Our Benefits** * Full paid during training * Nine days of Paid Time Off (PTO) in addition to regular vacations * Fully reported wages to IMSS and Infonavit * Weekly food vouchers of $316 MXN * Weekly Payment * Life and burial insurance * Parking On\-site * Wellness Center On\-site * Exclusive coffee shop on\-site * Special discounts at establishments * Employee Referral Program * Monthly activities and celebrations **About the role** The Customer Service Representative handles questions and issues from both customers and agents. They work to keep and build good relationships between policyholders and the insurance company. **Key Responsibilities:** * Take responsibility for any question, issue, or mistake that could affect the policyholder or agent and decide on the best solution. * Answer incoming calls, handle questions about existing policies, and decide on the best course of action. * Be the first contact after a policy is sold, identify risks, and ask the right questions. * Record details of each call, process policy changes, handle DMV filings, answer billing questions, take payments, and show excellent phone manners, dedication to customer service, and strong problem\-solving skills. * Handle health policy requests like policy questions, cancellations, updating profiles, billing adjustments, and refunds. * Check policy details to understand special circumstances, provide coverage information, answer complex billing questions, process policy changes accurately, and gather necessary underwriting information to ensure correct premiums. * Handle most situations independently, resolve conflicts, and empathize with customers. * Provide feedback when training needs are identified. * Promote teamwork through reliability and group cohesion. * Suggest process improvements to leadership. **Education and Experience** * High School Diploma/ GED * Call Center experience (Preferred) * Insurance industry knowledge (Preferred) **Minimum Skills and Competencies:** The following skills and abilities are required. Adjustments can be made for individuals with disabilities. * Fully Bilingual (English/Spanish) * Must be customer\-focused and able to effectively troubleshoot and resolve questions and concerns. * Able to multitask and manage multiple systems daily. **Desired Skills:** * Previous experience in insurance customer service. For this position, we offer up to $ 24,000 MXN. monthly before taxes. **Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.** In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664\.203\.4492 Direct General Auto \& Life, Personal Express Insurance, Century\-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 24,000/year

Customer Service Representative643528305868831225

Customer Service Representative

**Customer Service Representative** **Pay from $32,000 pesos per month to $34,400 pesos per month** **Mexicali Branch** **Carr. Mexicali \- Aeropuerto KM 17, Int Blvd Nicaragua \#800** **Complejo Tecnológico Nicoya** **Mexicali, B.C. Mexico 21607** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Various on\-site shifts available. **Position Responsibilities** * Process customer orders and inquiries in a collaborative call center using world\-class technology. * Communicate with customers over phone, email and chat. * Help customers navigate Uline's website and online ordering. * Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. **Minimum Requirements** * High school diploma or equivalent. Bachelor's degree **preferred.** * Prior customer service experience is **a plus**, but we’ll train you to provide legendary service for our customers! * **Bilingual (English / Spanish) \- fluent in both verbal and written forms.** **Benefits** * Complete health insurance coverage and savings fund with employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. **About Uline** Uline, a family\-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug\-free workplace. All positions are on\-site. EEO/AA Employer/Vet/Disabled NOCBPOST \#LI\-EE1 (\#IN\-MXCCS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/\#working\-here\_blankUline.jobs to learn more!

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 32,000-34,400/year

BACK OFFICE WEEKLY PAYMENT643528303328021226

BACK OFFICE WEEKLY PAYMENT

*This vacancy comes from the Talenteca.com job board* ### **Job opening for company Tres R in Tijuana, Baja California** **BACK OFFICE / 2 DAYS OFF** **Activities**: Perform administrative tasks File management Coordinate to manage information **We offer**: Base salary Weekly payment Statutory benefits (IMSS, Christmas bonus, Vacation, Afore...) Additional benefits (Transportation assistance, Savings fund, 3 extra vacation days...) Discounts at establishments **Flexible schedules**: Morning shift Two days off **Requirements**: Minimum experience in the job area or in a call center Reside in Tijuana or near the area Intermediate/advanced English **Apply through this channel** **Desired education level:** High School **Desired experience level:** Entry Level **Departmental function:** Customer service **Industry:** Online Media / Online Media *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=690e50933800002d00a38faa\&source\=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Negotiable Salary

Tech Support Representative $26,600643436799104011227

Tech Support Representative $26,600

**Important:** * **This is an on\-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses.** * **A minimum B2 level of English is required for this position.** * **WhatsApp will be the only method for follow\-up on this application.** **Tech Support Representative \- Confie Tijuana** **Responsibilities:** * Provide technical support and troubleshoot issues for end users using **Salesforce**. * Ensure **customer satisfaction** through high\-quality assistance and problem resolution. * **Detail\-oriented** and customer\-focused profile required. * Strong problem\-solving and communication skills essential, with a passion for helping users optimize Salesforce. **Requirements:** * 1 Year in **Tech Support Experience** * Knowledge and experience with the **Salesforce tool** * Strong English skills **(B2 level or higher),** * Proficient in Microsoft Office Suite You must be available to work any day of the week (you’ll have scheduled days off, of course). You also need to have valid Mexican documents to be eligible for employment. **Join the Coolest Call Center in Tijuana!** **Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business. Benefits: * **Life Insurance** (New Benefit) * **Private health insurance** for you and your family * Additional **paid days off** * **Paid training** (including bonus) * **Weekly pay** and productivity bonuses * **Referral Bonus**, raffles with prizes and experiences (bonus up to $350 USD) * **Rewards** and recognition program * **Game Room** (includes ping pong, basketball mini hoops, mini hockey, arcade, massage chairs, video games, and more) * **Employee discounts** on tuition with local universities * **Discounts** with participating local businesses * Competitive salary with professional **growth opportunities** * Comprehensive training and **ongoing development** * Collaborative and **team\-oriented** work environment * Career **advancement opportunities** within the company * **Excellent location** accessible via public transportation * Savings fund and voluntary savings plan And much more! Legal benefits * Paid vacations and vacation premium * Health services institution (IMSS) * Federal Housing Credit Program (INFONAVIT/FONACOT) * Paid public holidays as established by Mexican labor law * Annual bonus (Aguinaldo) * Profit\-sharing program (PTU) * Sunday premium pay (If applicable) * Maternity and paternity leave ### **Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience!**

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 26,600/year

Merger And Acquisitions Specialist $25,000 Monthly642953251496991228

Merger And Acquisitions Specialist $25,000 Monthly

**Important:** * **A minimum C1 level of English is required for this position.** * **WhatsApp will be the only method for follow\-up on this application.** **Merger And Acquisitions Specialist \- Confie Tijuana** **About the Role** Strategic M\&A sourcing specialist responsible for identifying and qualifying high\-potential acquisition targets through systematic market research and prospecting. This role will execute cold outreach to targeted prospects across multiple markets, conducting initial screenings to identify business owners interested in exploring acquisition opportunities. The position requires exceptional communication skills, business acumen, and the ability to build rapport with entrepreneurs while representing our strategic acquirer in preliminary discussions. Successful candidates will filter qualified prospects and seamlessly coordinate follow\-up discussions with senior M\&A leadership for advanced negotiations. **Responsibilities:** * Initiate contact with potential acquisition targets via phone and email * Qualify business owners based on strategic fit and interest in acquisition * Manage and prioritize leads using research tools and CRM * Build trust and position our company as a strategic partner * Schedule warm handoffs to senior M\&A leadership * Track performance metrics and improve outreach strategies **Requirements:** * Strong English skills **(C1 level or higher)**, * Full\-time **availability.** * Strong communication and persuasion skills * **Sales\-driven** mindset * Responsible and **autonomous** **Note:** Commission structure will be defined based on performance during the initial 6\-week nesting period. Candidates must be comfortable with this evaluation phase before commissions are set. ### **Join the Coolest Call Center in Tijuana!** **Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business. Legal benefits * Paid vacations and vacation premium * Health services institution (IMSS) * Federal Housing Credit Program (INFONAVIT/FONACOT) * Paid public holidays as established by Mexican labor law * Annual bonus (Aguinaldo) * Profit\-sharing program (PTU) * Sunday premium pay (If applicable) * Maternity and paternity leave Benefits: * Life Insurance (New Benefit) * Private health insurance for you and your family * Additional paid days off * Paid training (including bonus) * Weekly pay and productivity bonuses * Referral Bonus, raffles with prizes and experiences (bonus up to $350 USD) * Rewards and recognition program * Game Room (includes ping pong, basketball mini hoops, mini hockey, arcade, massage chairs, video games, and more) * Employee discounts on tuition with local universities * Discounts with participating local businesses * Competitive salary with professional growth opportunities * Comprehensive training and ongoing development * Collaborative and team\-oriented work environment * Career advancement opportunities within the company * Excellent location accessible via public transportation * Savings fund and voluntary savings plan **Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience!**

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

MXN 25,000/year

BDC After-Sales Manager642346631688981229

BDC After-Sales Manager

**Join the Chevrolet - Grupo Motores team** If you are passionate about customer service, leadership, and continuous improvement, this opportunity is for you. We are looking for a BDC After-Sales Manager to ensure effective operations focused on customer satisfaction and retention. **Main Responsibilities:** * Ensure that the BDC operates in accordance with brand guidelines and standards. * Generate databases for prospecting and follow-up calls. * Supervise proper handling of incoming calls and escalation of complaints. * Maintain constant communication with the Service department and coordinate After-Sales Lead projects. * Develop customer retention strategies based on data analysis. * Monitor key performance indicators (KPIs) and prepare monthly operational reports. * Drive continuous improvement initiatives. **Your team will be responsible for:** * Making prospecting calls to new and used car customers. * Offering accessories and complementary services. * Notifying parts arrivals and campaigns. * Scheduling appointments generated from prospecting. * Following up on complaints and measuring customer satisfaction. * Conducting telephone surveys and recording results in the SMS system. **Ideal Profile:** * Bachelor's degree in Business Administration or related field * Previous experience leading call center or BDC teams * Results-oriented, effective leadership, and customer-focused mindset. * Analytical skills for managing indicators and decision-making. * Excellent communication and problem-solving skills. Job type: Full-time Work Location: On-site

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Negotiable Salary

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