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Customer Service - Customer Facing in Presas

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Category:Customer Service - Customer Facing

Customer Experience Advisor64842866967811120

Customer Experience Advisor

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission\-driven, hyper\-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support. The Opportunity: The Customer Experience Advisor will assist applicants/customers throughout the admissions process by providing timely, accurate, and empathetic support. Responsibilities include reviewing student documents for eligibility, submitting applications, and ensuring data accuracy. The role involves regular communication with partner schools and recruiters to resolve application issues and track progress. The specialist will be accountable for meeting individual and team KPIs, including response times, processing accuracy, and maintaining a high level of customer satisfaction. What you’ll be doing every day: Applicant Support \& Advising* Assist applicants with program inquiries and requirements * Provide advisement to students on alternative program options that meet their interests and educational backgrounds * Empathetically communicate application outcomes to our students, whether positive or negative * Action deferral\-related processes and inquiries * Action refund\-related processes and inquiries * Assist students in meeting enrollment conditions and resolve uncertainties post\-offer * Perform Road Runner and Submission RPA (Robotic Process Automation) manual tasks when required * Ensure accurate and timely processing of applications using relevant systems and workflows Document \& Eligibility Review* Review student documents to ensure student eligibility for consideration across diverse educational backgrounds * Review offer letters for student information consistency to ensure efficient application processing School \& Partner Collaboration* Work with our partnership schools and recruiters to resolve application issues and submit quality applications on behalf of our students * Communicate with our partner school and assist students in meeting enrollment conditions and resolve any uncertainties Communication \& Process Guidance* Clearly communicate and outline all school requirements and deadlines to the student once the offer letter has been received Process Maintenance \& Improvement* Ensure application processes are regularly updated to ensure the precision of process details * Collaborate with schools and internal teams to resolve application issues and continuously improve workflows Meeting Key Performance Metrics* Ensure timely processing of applications, documents, and communications in alignment with established KPIs. * Monitor personal performance to meet individual KPIs, including response time, accuracy, and customer satisfaction. What you bring to the table:* An associate's or Bachelor's degree is an asset * 1\-3 years of customer service experience * Strong proficiency in Spanish and English * Proficiency in proofreading/ editing text to ensure spelling and grammatical correctness * Strong analytical abilities, detail\-oriented, and a high level of accuracy * Working knowledge of Google spreadsheets, Microsoft Word, and Gmail * Adept in researching and problem\-solving capabilities * Someone who thrives in a collaborative, teamwork environment * Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy * Ability to work in a flexible, fast\-paced environment to meet multiple deadlines and adapt to new policies and procedures * An ability to work cross\-functionally to ensure application processing consistency and efficiency * Exceptional problem\-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships * Excellent interpersonal skills and verbal and written communication skills About ApplyBoard ApplyBoard empowers students around the world to access the best education. With more than 1,000,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started. ApplyBoard’s global team assists students and our 1,500\+ partner institutions by empowering the international student sector with innovative technology and insights. As a five\-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard keeps international students at the heart of everything we do. Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview. ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Customer Service Executive64697810013187121

Customer Service Executive

LEADING FREIGHT TRANSPORT COMPANY SEEKING: CUSTOMER SERVICE RESPONSIBILITIES: TRACKING AUTHORIZED SHIPMENT RELEASES. CUSTOMER SERVICE. ACCOUNT MANAGEMENT. SHIPMENT TRACKING AND CONFIRMATIONS. GENERAL KNOWLEDGE: EXCEL, EMAIL, COSTS. WE OFFER: Salary: $10,000 net per month. Statutory benefits. Subsidized cafeteria. Work schedule: Monday to Friday, 9 a.m. to 6 p.m.; Saturdays, 9 a.m. to 2 p.m. Work location: Tepotzotlan, State of Mexico. Interested candidates please send CV to 5561118424. Position type: Full-time, indefinite-term contract. Salary: $10,000.00 per month. Education: * Completed high school (preferred). Experience: * Customer service: 1 year (preferred). Workplace: On-site employment.

Adolfo López Mateos 18, San Martin, 54600 Tepotzotlán, Méx., Mexico

MXN 10,000/month

Marketing Manager64675004639746122

Marketing Manager

* Job Reference: 2492870357\-2 * Date Posted: 2 December 2025 * Recruiter: Consortium Professional Recruitment Ltd * Location: City, Leeds * Salary: £40,000 to £45,000 * Bonus/Benefits: £40,000 \- £45,000 * Sector: Business development, Creative \& design, Marketing, Print, Sales * Job Type: Permanent **Job Description** ------------------- **Marketing Manager** **Location: Leeds** **Salary: £45,000** Consortium Professional Recruitment is acting on behalf of a fast\-growing, innovative company based in Leeds, seeking a talented Marketing Manager to join their dynamic team at a brand new office. With ambitious growth plans and a collaborative culture, this is your chance to make a real impact across multiple marketing disciplines. **Key Responsibilities:** This is a stand alone role, covering all aspects of marketing, your duties will include: * Drive brand awareness, lead generation, and revenue growth. * Oversee integrated campaigns across digital, social media, email, print, and other channels, ensuring maximum impact and ROI. * Manage content creation, including blogs, videos, whitepapers, infographics, and marketing copy, optimised for SEO and audience engagement. * Develop and execute go\-to\-market strategies for new products, including product messaging, value propositions, and sales enablement materials. * Manage social media platforms, engagement strategies, and influencer/partnership collaborations while maintaining brand voice and consistency. * Maintain and develop brand guidelines, ensuring consistent messaging, identity, and customer experience across all touchpoints. * Analyse performance metrics across campaigns, digital channels, and customer engagement to continuously improve results. * Conduct market research, competitor analysis, and customer insight gathering to inform strategy and innovation. * Collaborate closely with sales, product, and customer service teams to align marketing initiatives with business priorities. * Manage marketing budgets and resources effectively, ensuring campaigns deliver measurable results **About You:** The successful candidate will ideally have the following attributes: * Strong experience in marketing, preferably in a stand alone role, with experience of building a strategy from initial conception to final execution * Proactive, creative, and results\-driven, with excellent communication skills. * Comfortable working in a fast\-paced, evolving environment. * Passionate about building brands, driving campaigns, and delivering measurable results. * Experience working in Home Improvement, DIY or retail is essential for this role. **Why Join?** * Work for a rapidly growing, forward\-thinking business. * Be part of a collaborative team where creativity and innovation are celebrated. * Lead and shape marketing strategies that directly influence business growth. * Competitive salary and opportunities for professional development. * Attractive salary and benefits package with the opportunity to develop a marketing strategy from scratch. If you are a marketing professional looking for your next challenge in a high\-growth and fast paced environment, we want to hear from you! Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise.

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

MXN 40,000-45,000/year

Customer Support64668298100099123

Customer Support

Apollo.io is the leading go\-to\-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1\.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top\-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. **The Role** **The Product Advocate position is open to residents of** **Mexico City** **and requires full English fluency.** Apollo.io is seeking dedicated and knowledgeable people to join Apollo.io as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills. The Product Advocate troubleshoots and resolves customer issues, optimizes support processes, and contributes to Apollo’s values\-driven culture. By collaborating across teams, this role ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement. ### **Responsibilities** * Handle customer inquiries in digital and voice channels in our CRM of choice to provide technical and product support. * Ask thoughtful questions to troubleshoot and resolve customer issues, escalating complex problems effectively. * Stay up\-to\-date on product changes, new features, and integrations, proactively expanding knowledge. * Validate workflows with peers and identify patterns in customer feedback to inform internal discussions. * Take ownership of ensuring customers understand key features and benefits aligned with their goals. * Consistently adhere to SLAs, meeting key performance metrics such as resolution time and CSAT. ### **Required Qualifications** * Minimum proven experience of **2 years in at least one entry\-level tech Customer Support or Technical Support role** * **Strong problem\-solving skills with the ability to troubleshoot and resolve complex customer issues.** * **Ability to adapt to change and remain flexible in a dynamic work environment** * **Excellent english communication skills, both written and verbal, with an empathetic approach.** * **Proficiency with support tools, including live chat and ticketing systems along with processes and metrics like resolution time, customer satisfaction (CSAT), and ticket volume trends.** * Demonstrated ability to manage time effectively and adhere to SLAs. * Proficiency in tailoring technical explanations for non\-technical audiences. + **Note**: If you are studying or have finished a data science or engineering degree we will happy to consider your application if you don't meet the minimum proven experience requirement previously mentioned ### **Preferred Qualifications** * Background in SaaS or technology\-focused roles. * Experience analyzing customer feedback to inform product or process improvements. * Familiarity with tools like Jira, Salesforce, and REST API integrations. * Strong foundational knowledge of integration and filtering systems. * Basic programming knowledge. ### **We are AI Native** Apollo.io is an AI\-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. ### **Why You’ll Love Working at Apollo** At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we **take extreme ownership** of our work, **move with focus and urgency**, and **learn voraciously** to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to **own your role and make a real impact**. Collaboration is at our core—we’re **all for one**, meaning you’ll have a team across departments ready to help you succeed. We encourage **bold ideas and courageous action**, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Senior Service Delivery Consultant – Configuration Deployment Service64619603491713124

Senior Service Delivery Consultant – Configuration Deployment Service

WHAT MAKES US, US: Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success\-driven, collaborative, curious, and courageous. Our people\-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! WHY THIS ROLE IS IMPORTANT FOR US: At SimCorp, we help some of the biggest financial institutions streamline their investments, accounting, and operations. Currently SimCorp is transforming the way we deliver services to our clients. We are looking for a highly motivated IT consultant to support our Configuration Deployment Service (CDS) team. You will work in our global SaaS Operation delivery unit consisting of various cross\-located teams. The CDS tTeam delivers high quality services towards our clients by supporting different deployment scenarios for our cloud environments, in which configuration is promoted from source to target environment in a highly automated procedure. You will support clients and our service team remotely from our offices and have direct client contact. You will participate in deployment meetings with the client and work closely with the clients and our CDS experts in SimCorp globally to provide effective solutions for our clients WHAT YOU WILL BE RESPONSIBLE FOR:* Supporting our CDS team to be efficient and accountable for service delivery across different time zones * Engaging in configuration deployments and contributing to service deliveries and client meetings * Planning and preparation of deployment windows together with the client and the team * Creating configuration packages based on client definition and follow up on deployments * Documentation and reporting in line with the defined service procedures * Collaborating with the Service Owners and client stakeholders * Advise on process improvements based on lessons learned from daily operation * Play an active part in our global Configuration Deployment Service network WHAT WE VALUE: Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to \- and interested in \- learning the rest:* Master in Computer Science, Natural Science, Economics or similar qualification * You have some experience with configuring and deploying components of complex standard software applications in the financial sector or financial services industry * You have a technical affinity, you are eager to engage and learn new technical content * You have already worked in a Windows Server environment and may have had first touchpoints with cloud technology * You are interested in or have already basic knowledge about processes in the investment industry and an interest to expand this * You are Service\-minded and have a positive mindset, you are experienced to work in ITIL framework * You enjoy working in a fast\-paced environment and having a considerable impact on the results and solutions * Proficient analytical skills and a solution and result oriented attitude * You are able to prioritize tasks to ensure that deadlines are met * You are fluent in English (oral and written) BENEFITS: Attractive salary and bonus scheme are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an work \& private life balance. We also practice a tailored approach to professional development to support the direction you want to take. NEXT STEPS: Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non\-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. \#Li\-hybrid

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

BUSINESS ADVISOR-264564793252609125

BUSINESS ADVISOR-2

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: General Criteria: * Gender: Not specified. * Age: 18 years and above. * Marital Status: Not specified. * Education: Completed High School Knowledge: * Computer skills * Sales desirable Experience: * Desirable 6 months in sales, customer service, and field work. Competencies: * Sales Skills * Effective Communication * Negotiation * Dynamic * Analytical Ability * Mathematical Skill * Logical Thinking * Attention to Detail * Determination * Self-Motivation Values: * Honesty. * Respect. * Responsibility. * Teamwork. Applicant Types Accepted: Local Applicants Only

Campaña de Oro 120, Las Campanas, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Cashiers in Jorobas / Huehuetoca64337686170114126

Cashiers in Jorobas / Huehuetoca

BY OPENING!!! Farmacias del Ahorro is looking for: Cashiers Area: JOROBAS, HUEHUETOCA WE OFFER: \- $9,000 monthly \+ commissions from sales \- Benefits according to law \- Additional benefits (savings account, life insurance, grocery vouchers, support) \- Opportunity for growth REQUIREMENTS: \- Experience in sales / customer service \- Complete and up-to-date documentation If you are interested, apply through this channel or contact via WhatsApp at 55 7974 0809 Job type: Full-time Salary: $9,000\.00 \- $11,000\.00 per month Benefits: * Savings account * Life insurance * Free uniforms * Grocery vouchers Work location: On-site position

Francisco Villa 32, Puente Grande, 54684 Huehuetoca, Méx., Mexico

MXN 9,000-11,000/month

Pharmacy Promoter64337685970305127

Pharmacy Promoter

Objective: Drive sales growth and increase visibility and positioning of the specialized pharmacy, as well as health products for kidney disease, diabetes, and hypertension within the assigned area. Requirements: * Bachelor's degree in health sciences, marketing, or related fields * Experience in sales and customer service Key Responsibilities: * Implement promotional strategies to boost sales of specialized products * Maintain constant communication with the pharmacy team to ensure efficient inventory management of specialized products * Conduct personalized medical visits aimed at guiding patients toward our services, using sales strategies and tools to achieve prescription referrals * Negotiate and coordinate promotional campaigns with medical groups, leading physicians, and clinics * Prepare detailed reports on activities carried out in their area, including results and opportunities for improvement * Support the commercial coordinator in executing projects, campaigns, and other activities related to the promotion and sale of specialized products * Prospect new prescribers and customers * Ensure proper management of their customer portfolio Benefits: * Transportation allowance * Base salary + variable incentive from 2,000 to 7,000 * Monday to Friday from 9:00 am to 6:00 pm * Company cell phone * Company tablet Job type: Full-time Salary: $10,000.00 per month Work location: On-site position

Calle Guadalupe Victoria 62, 55670 Hueypoxtla, Méx., Mexico

MXN 10,000/month

LOGISTICS AND TRANSPORTATION COORDINATOR64336554998659128

LOGISTICS AND TRANSPORTATION COORDINATOR

We are seeking a competent logistics coordinator to supervise and facilitate our company's supply chain operations. You will be responsible for coordinating personnel and processes to achieve effective distribution of goods. Strong communication and negotiation skills are a major asset for a logistics coordinator. Candidates should also be well-versed in supply management principles and practices. The ideal candidate will have excellent record-keeping abilities and a customer-oriented approach. The goal is to ensure smooth operation across various channels with the objective of achieving maximum efficiency. RESPONSIBILITIES \* Coordinate and supervise daily activities. \* Ensure facilities, assets, and communication methods are used effectively. \* Use logistics methodologies and documentation to optimize procedures. \* Hire and coordinate truck drivers based on availability and requirements. \* Supervise transportation service requests and organize staff to meet customer demands. \* Ensure equipment availability to meet operational needs. \* Communicate with suppliers, customers, etc., to secure cost-effective offers and achieve mutual satisfaction. \* Plan and track shipment of final products according to customer requirements. \* Maintain records of services provided to customers and executed operations, etc. \* Develop and execute various transportation plans. \* Implement new processes to improve transportation logistics. \* Monitor different transportation and safety registration programs. \* Ensure operator and transportation staffing levels. \* Assess transportation needs at any given time. \* Motivate and develop team members' various capabilities. \* Prepare accurate reports for company management. REQUIREMENTS \* Proven experience as a logistics coordinator. \* Customer service experience will be valued. \* Knowledge of laws, regulations, and ISO requirements. \* Ability to work with minimal supervision and track multiple processes. \* Excellent organizational and coordination skills. \* Possess strong organizational and creative abilities. \* Attention to detail and a commitment to accuracy. \* High negotiation capability. \* Ability to work well under pressure and occasionally tight deadlines. Sex: Indistinct Age: 24 years old. Driver's license required. Full-time availability. Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Industrial Engineering, or related field. Job type: Full-time Salary: $3,200.00 - $3,500.00 per week Work location: On-site position

Reforma 40, Tlatilco, 54770 Teoloyucan, Méx., Mexico

MXN 3,200-3,500/month

Counter Employee Zumpango64323692453378129

Counter Employee Zumpango

**Important authorized distributor** with more than 25 years of continuous service and 93 sales points within the best commercial centers throughout CDMX and the Metropolitan Area, due to growth is currently seeking personnel to work as: **Counter Employee Zumpango** * Work location: Town Center Zumpango * **Work schedule: Monday to Sunday from 11:00 AM to 8:00 PM and from 12:00 PM to 9:00 PM.** * 8-hour shifts with rotating schedules, weekday rest days, and 1-hour lunch break. **We offer:** * Monthly salary of $8,481 with statutory benefits from the first day of employment. * **ADDITIONAL INCOME FROM PRODUCT PLACEMENT APPROXIMATELY $2,500 OR MORE (NO CEILINGS)** * Grocery vouchers * Free uniforms * Initial, ongoing, and constant training * Career development and growth opportunities within the company * **!!!!Immediate hiring!!!!** **Requirements:** * Completed or incomplete high school * **TAX SITUATION PROOF IS MANDATORY.** * Computer skills * **NO EXPERIENCE REQUIRED, WE WILL TRAIN YOU.** * Interest in technology **Responsibilities:** * Provide customer service * Display telephony products and accessories * Maintain cleanliness of the work area **APPLY THROUGH THIS CHANNEL** and you will be contacted shortly **BY PHONE and/or WHATSAPP** for an **IN-PERSON INTERVIEW** at your potential work location. Job type: Full-time, Trainee Salary: $8,481.00 - $10,500.00 per month Benefits: * Option for indefinite contract * Free uniforms * Grocery vouchers Work location: Onsite job

Av. Jesus Carranza 9, San Juan, 55600 Zumpango de Ocampo, Méx., Mexico

MXN 8,481-10,500/month

Digital Real Estate Specialist643039608798751210

Digital Real Estate Specialist

Are you passionate about sales and looking to earn beyond a fixed salary? Are you interested in creating social media content? **Hogares Unión** is your best choice! We are a company with over 40 years of experience in the real estate industry, and we are currently seeking a purchase facilitator or Real Estate Expert. **Responsibilities** **\-** Creating social media content \- Designing and publishing digital marketing campaigns **\-** Generating leads **\-** Providing personalized advisory to potential clients **\-** Closing sales and post-sale support **Requirements** **\-** Minimum of 6 months of sales experience (insurance, cars, motorcycles, real estate, credit cards, timeshares) **\-\* Must have your own computer equipment (desktop or laptop)** Essential\* **\-** Flexible availability **\-** Excellent presentation **\-** Partial or completed bachelor's degree **We Offer** **\-** Attractive uncapped commission structure **\-** Ongoing training in sales and social media **\-** Tax-free commissions (from $12,000 to $34,000) **\-** Statutory benefits **\-** Budget for social media campaigns **\-** Premium CRM HubSpot license Interested candidates should apply through this platform or send your updated CV via WhatsApp to 5554149380, addressed to Lic. Axl Mejía. Job type: Full-time Salary: $12,000.00 \- $34,000.00 per month Benefits: * Option for indefinite contract * Work from home Work location: Hybrid remote in Tizayuca, Hgo.

Campaña de Oro 120, Las Campanas, 43806 Tizayuca, Hgo., Mexico

MXN 12,000-34,000/year

Administrative Billing Analyst642912732518411211

Administrative Billing Analyst

**Job Description:** We are looking for a responsible, organized, and detail-oriented Administrative Billing Analyst. The selected candidate will be in charge of managing the issuance, review, and control of invoices, ensuring compliance with internal policies. **Main Responsibilities:** * Prepare and issue electronic invoices according to current regulations. * Review supporting documentation and validate data prior to invoicing. * Follow up on payments, credit notes, and reconciliations. * Maintain updated billing records and administrative reports. * Handle internal and customer inquiries related to billing. **Requirements:** * Bachelor's degree in Administration, Accounting, or related field. * Minimum of 1 year of experience in billing or administration. * Knowledge of electronic invoicing, SAT portals, and ERP systems (preferred). * Intermediate-to-advanced Excel skills. * Organizational, attention-to-detail, and teamwork abilities. **We Offer:** * Salary: $13,000 * Weekly pay * 10% grocery vouchers * Statutory benefits * Job stability and growth opportunities. * Positive work environment. Job Type: Full-time Salary: $13,000.00 per month Benefits: * Discounted cafeteria service * Grocery vouchers Work Location: On-site

Adolfo López Mateos 18, San Martin, 54600 Tepotzotlán, Méx., Mexico

MXN 13,000/year

Supervisor642814767696651212

**¡En GAS TOMZA DE MEXICO estamos buscando tu talento!** We are looking for a **Station Supervisor** **Requirements:** · 1 year in supervisory positions · Experience in personnel management, customer service. · Technical Knowledge: Safety and hygiene regulations, and administrative reports. **Job Responsibilities:** · Personnel Management · Coordinate and supervise the work team · Assign shifts and daily tasks. · Visit different stations. **We Offer:** · Biweekly pay. · Statutory benefits. · Excellent work environment. Schedule from Monday to Saturday. Job type: Full-time Salary: $11,000.00 - $13,000.00 per month Workplace: On-site job

Morelos 12, Noxtongo 1ra, 42854 Tepeji del Río de Ocampo, Hgo., Mexico

MXN 11,000-13,000/year

Bank Teller642409324312331213

Grupo Elektra is looking for the best talent, we are seeking: Universal Teller Requirements: * Experience in cash handling, customer service, cash reconciliation, and cash counting * High school diploma * Availability to work Monday to Sunday with a weekday off. Rotating weekly schedules. We offer: * Base salary * Commissions * Weekly pay * Paid training * Statutory benefits (IMSS, AFORE, INFONAVIT, 12 days of vacation, 25% vacation bonus, 15-day Christmas bonus, increases according to seniority) * Discounts at Grupo Salinas companies * Free uniform * Growth and development opportunities Location: Teoloyucan If you meet the requirements, apply through this channel and we will contact you!

Reforma 40, Tlatilco, 54770 Teoloyucan, Méx., Mexico

Negotiable Salary

Sales Advisor642226923462431214

We are looking for an enthusiastic, dynamic, and proactive **Sales Advisor** to join our team. The candidate will be responsible for providing personalized customer service, assisting in product sales, and ensuring an exceptional shopping experience, working as a team to achieve established sales targets and maintain high service standards. Commissions are based on sales and goals achieved. Additionally, a punctuality and productivity bonus is provided, which is based on individual performance. Job type: Full-time, Indefinite duration Salary: $9,000.00 - $15,000.00 per month Benefits: * Savings fund * Employee discount * Gym membership discount * Discounts and preferential pricing Education: * Completed secondary school (Required) Experience: * Sales: 1 year (Desirable) Workplace: On-site position

Abel Huitrón y Aguado 119, Jilotepec de Andres Molina Enriquez, 54240 Jilotepec de Molina Enríquez, Méx., Mexico

MXN 9,000-15,000/year

Industrial Engineering, Financial Engineering, Bachelor's degree in International Trade and Business, L642226913411861215

Industrial Engineering, Financial Engineering, Bachelor's degree in International Trade and Business, L

At Grupo Altegra, we are looking for talent graduated from Industrial Engineering, Financial Engineering, Bachelor's degree in International Trade and Business, Bachelor's degree in Business Administration and Management. **Job Objective:** Ensure the proper functioning and efficiency of office operations by providing support in tasks such as document management, administrative system handling, customer service, database management, and general administrative activities support. **Skills:** \* Analytical ability \* Good writing skills **Qualities:** \* Effective communication skills \* Customer focus \* Dynamic \* Sense of responsibility and integrity \* Proactive \* Organized \* Energetic Job type: Full-time Salary: $14,000.00 per month Work location: On-site job

Hda de Juriquilla 109, Pitahayas 2da Secc, 42082 Pachuca de Soto, Hgo., Mexico

MXN 14,000/year

Administrative Assistant642121083736331216

Administrative Assistant

Provide administrative, organizational, and operational support to the General Management and/or executive areas, facilitating efficient time management, internal and external communication, and the completion of key administrative tasks for the organization's operation. **Main Responsibilities:** * **Management of the executive agenda and calendar**: coordination of meetings, appointments, travel, and events. * **Drafting, reviewing, and filing documents**, reports, minutes, and official correspondence. * **Handling and screening phone calls**, emails, and visits directed to management. * **Organizing board meetings and meetings**, including logistics, preparation of materials, and follow-up on agreements. * **Support in general administrative management**: invoice control, petty cash handling, minor purchases, etc. * **Follow-up on projects or tasks assigned** by management, with periodic reports. * **Handling confidential information** with discretion and professionalism. * **Coordination of business trips**, including tickets, accommodation, expenses, and schedules. * **Interaction with different departments within the company** and external parties (clients, suppliers, partners). * **Preparation of executive presentations**, reports, and databases as required. **Required Knowledge:** * Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). * Basic knowledge of accounting and administration. * Executive writing. * Use of management tools (e.g. Google Workspace, Trello, Zoom, etc.). **Education:** * Technical degree or bachelor's degree in Administration, Executive Secretarial Studies, Communication, or related field. **Experience:** * Minimum of 1 year in similar administrative or executive assistant roles. **Key Competencies:** * Organization and planning. * Effective communication. * Proactivity and problem-solving. * Discretion and confidentiality. * Attention to detail. * Ability to work under pressure. * Service-oriented attitude. Employment type: Full-time Employment type: Indefinite term Salary: $12,000.00 per month Benefits: * Free beverages * Savings fund * Free parking * Option for indefinite contract * On-site cafeteria service * Company phone * Grocery vouchers Workplace: On-site position

PRPM+9R San Bartolo, Méx., Mexico

MXN 12,000/year

SHOWROOM SALESCLERK - AUTO PARTS642076465975051217

SHOWROOM SALESCLERK - AUTO PARTS

MAIN RESPONSIBILITIES * Customer service at counter * Organization and control of spare parts * Support in administrative tasks REQUIREMENTS * Minimum one year of experience in sales or customer service. * Basic computer skills. * Gender: Indifferent * Responsible, with good attitude, service orientation, and personal presentation. WE OFFER * Job stability * Good work environment * Opportunity for growth. Position type: Full time Salary: $2,000.00 per week Benefits: * Option for indefinite contract Education: * Completed secondary school (Desirable) Work location: On-site position

Carretera Puente grande km 2.5, Ex Hacienda San Jose, 54770 Teoloyucan, Méx., Mexico

MXN 2,000/month

Delivery Driver641714615512331218

Delivery Driver

Our delivery driver brings the experience and joy of our pizzas right to the customer's door, ensuring every delivery is on time, safe, and delivered with a friendly attitude. He knows the city like the back of his hand and is always ready to hit the road with a positive mindset. More than delivering orders: he delivers smiles **The tasks performed by our Delivery Drivers are:** Verify and deliver complete and accurate home service orders. Provide customer service. Maintain order and cleanliness in work areas.

Av. Jesus Carranza 9, San Juan, 55600 Zumpango de Ocampo, Méx., Mexico

Negotiable Salary

Customer Success Manager641627166693141219

Customer Success Manager

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role The Customer Success Manager (CSM) is responsible for building and maintaining strong, high level (i.e. key decision makers, influencers and senior management) trusted advisor relationships within assigned accounts ensuring high levels of customer satisfaction and ROI tied to business initiatives, leading to positive references, secure renewals and engagement in user group activities. We are looking for a passionate and experienced individual, able to help a portfolio of customers achieve their business goals by leveraging our solutions and collaborating with the broader internal AspenTech team to actively support customer objectives and proactively resolve risks. Customer Success Managers must be results driven and align our success with customer business initiatives by possessing an unrivaled sense of ownership, collaboration, drive for resolution, and dedication to helping each customer. Your Impact* Owns the customer experience, journey and renewal results for your assigned enterprise and key accounts, ensuring alignment with internal stakeholders such as the sales account management, executive sponsors and cross functional counterparts. * Develop and focus on customer trust and alignment for customer advocacy. * Build and nurture key decision makers, influencers and senior management relationships across top accounts to solidify our partnership and commitment to the customer. * Understands the customers’ business environment, challenges and opportunities, and aligns AspenTech’s initiatives with the customers’ initiatives, ultimately, aligning AspenTech’s success to the customers’ business initiatives to ensure customer retention. * Uncovers and mitigates any risk that threatens the customers’ satisfaction, renewal or growth; conceive and execute risk mitigation plans by utilizing all available AspenTech resources. * Collaborates with internal implementation consultants, sales account managers, and renewal representatives to develop and execute plans which ensure satisfaction, positive references, secured renewal and expansion opportunities for sales action, where appropriate. Work as part of the team to develop strategies for scaling customer engagement. * Ability to effectively facilitate and lead cross\-functional teams and resources; manage both with and without organization authority. * Acts as a trusted advisor throughout the entire lifecycle of a customer account following the initial sale through successful adoption and ultimately renewal. * Proactive review of customer health indicators, customer contact and on\-site visits to perform high level Executive Business Reviews with key stakeholders, user group meetings, Road Maps, etc., to improve relationship and plan strategically with customers to help them meet their objectives through the use of our products and services * Delivers product insight and strategy advice for sales enablement, communication, competency development and training initiatives. * Responsible for nurturing assigned account base into long term strategic partnerships and adoption of solutions. What You'll Need* Bachelor’s Degree in a engineering or business related field, or equivalent relevant experience. * 5\+ years of experience in Customer Relationship Management / Customer Success Management / Project Management or equivalent relevant experience. * 3\+ years serving process refining and/or upstream, or related industry, is preferred. * Excellent communication skills, both written and verbal. * Excellent project management, time management skills, organization skills, and attention to detail. * A verifiable track record of consistently meeting and exceeding financial goals or business objectives. * Proven ability to effectively facilitate, lead cross\-functional teams and project manage. * Experience with managing multi\-million\-dollar portfolios preferred. * Skilled at building relationships with key decision makers, influencers and senior management within an account. * Strong self\-motivation, agility and business acumen. * Travel up to 25% * Fluent English Speaker, Spanish and/or Portuguese as a second language. \#LI\-AD1

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Sales Development Representative - Mexico City641597108463371220

Sales Development Representative - Mexico City

**Who we are:** Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. ### **About the Role** How do you build a world\-class sales organization? By creating a **world\-class Sales Development team.** We’re looking for **motivated, ambitious, and resilient individuals** to join our new **Sales Development Representative (SDR)** team in **Mexico City**. As an SDR, you’ll be the first point of contact for potential clients—building relationships, qualifying opportunities, and setting up meetings for our Account Executives. You’ll play a key role in shaping the **first impression of Motive** for prospective customers. This is an excellent opportunity for **new graduates or early\-career professionals** who are eager to start or accelerate a career in sales. If you bring **grit, curiosity, resourcefulness, and a growth mindset**, we’ll provide the training, mentorship, and tools to help you succeed. ### **What You’ll Do** * **Generate new business opportunities** through outbound calls, emails, and prospecting campaigns. * **Qualify inbound and outbound leads**, identifying potential customers and ensuring follow\-up on all opportunities. * **Engage prospects** to understand their business challenges and effectively communicate Motive’s value proposition. * **Collaborate closely with Account Executives** to schedule high\-quality meetings and support pipeline growth. * **Maintain accurate activity tracking** and lead management in Salesforce and related tools. * **Stay resilient and positive**, learning from challenges and continuously improving performance. ### **What We’re Looking For** * **Bilingual (English/Spanish)** with excellent verbal and written communication skills. * A strong sense of **drive, grit, and ownership** — you thrive in performance\-based environments. * **Coachability and curiosity** — eager to learn, take feedback, and apply it quickly. * **Resilience** — able to handle rejection, adapt to challenges, and keep moving forward. * Prior experience in sales, customer service, or cold calling is a **plus**, but **not required**. * Familiarity with **Salesforce or other CRMs** is helpful, but not essential. * **Bachelor’s degree preferred.** * Must be **based in the Mexico City area** and able to work on a **hybrid schedule**. ### **Why Motive** Joining Motive means being part of a company transforming one of the world’s most vital industries — the **physical economy**. You’ll have the opportunity to **learn from experienced sales leaders**, develop world\-class skills, and make a direct impact on the success of our customers and business. At Motive, we value diversity and are committed to creating an **inclusive environment** where people of all backgrounds, experiences, and perspectives can thrive. *Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.* *The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.* *It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.* \#LI\-Remote

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Administrative Assistant Gas Station (PROGRESO)641529646584351221

Administrative Assistant Gas Station (PROGRESO)

Description: **ADMINISTRATIVE ASSISTANT for GAS STATION** Bachelor's degree in accounting, business administration or related field. We are looking for: Knowledge in accounting. Effective communication. Proficiency in text processing. Organization and work management. Teamwork. Customer service skills. Analytical ability Managing financial resources, etc. Responsibilities: Generate invoices, register new customers, handle cash, fill out logs, file documents, write, review documents and generate reports. Interact with customers and resolve their requests and concerns. Conduct inventory, order new supplies, and request maintenance or repair of office equipment. Prepare expense reports, etc. Work schedule: Monday to Friday from 9:00 am to 6:00 pm Saturday from 9:00 am to 2:00 pm Job type: Full-time, Indefinite duration Salary: Starting at $10,000.00 per month Benefits: * Salary increases * Free parking * Option for indefinite contract Education: * Completed Bachelor's degree (Mandatory) Experience: * Office: 2 years (Mandatory) Workplace: On-site position

Cda. Emiliano Zapata 63, El Bondho, 42730 Progreso de Obregón, Hgo., Mexico

MXN 10,000/month

Product Support Specialist - ImplementationNew641529233190421222

Product Support Specialist - ImplementationNew

Mexico City Metropolitan Area At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting\-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024\. Our 700\+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket\-ship? **What you will do** \#LI\-Remote Our Customer Care team advises and guides our wide array of customers as they map any number of business needs to Lighthouse. We are the faces of Lighthouse \- genuinely compassionate, strategic\-minded, organized and dedicated. Fulfilling this role means you are entrusted with the relationships, and product health. A Product Support Specialist is an experience\-maker for our customers \- passionate about working with a variety of hotels to make Lighthouse the common thread that transforms their business. **Where you will have impact** * Implement Lighthouse integrated products and provide end user Customer Care * Educate and empower our users to help them achieve the most out of the Lighthouse products by engaging with them, listening, understanding their needs * Respond, investigate and resolve cases logged by customers via chat or email in a timely manner * Manage common integrated product queries * Help customers adopt and optimize their use of Lighthouse efficiently * Prepare supporting material and product user manuals * Collaborate with Business Development teams on internal questions * Attending to client questions/requests and technical troubleshooting * Develop understanding of all Lighthouse products and how they assist our varied user profiles * Obtain thorough knowledge of Lighthouse internal tools and procedures to ensure smooth workflow and collaboration between departments * Escalate issues or bugs with Engineering team * Communicate technical concepts across stakeholders of varying technical ability **About our team** Our Customer Care team members are the driving force behind our commitment to customer satisfaction and operational excellence. With a proactive approach, we work tirelessly to ensure that every client interaction is positive and productive. We strive to understand our clients' needs thoroughly and tailor our solutions to exceed their expectations. Through proactive communication and relationship\-building initiatives, we foster long\-term partnerships that drive mutual success. **What's in it for you?** * Flexible working environment: Work from home or at one of our global offices. * Flexible time off: Autonomy to manage your work\-life balance. * Collaborative team: High\-bar, friendly, creative, and passionate colleagues. * Career development: Workshops, frameworks, tools, training, and processes to realize your full potential. * Impactful work: Shape products relied on by 75,000\+ users worldwide. * Competitive compensation: Proactively maintained to value your work. * Referral bonuses: Earn rewards for bringing in new talent. **Who you are** * You are tech savvy and proficient with Google Apps. * You think ahead, see problems coming, and have demonstrable experience rolling up your sleeves and tackling issues before they present themselves. * Strong work ethic, hands\-on, detail oriented with a customer service mentality.. * Proven success in a customer facing environment i.e. through satisfaction scores. * Team player, ability to work cross\-functionally and under pressure * You have exceptional written communication skills * Fluent in English and Spanish, both written and spoken, any other language used within our company network is a plus. * A background and understanding of the hotel industry and or revenue management principles is a strong plus. Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. \#LI\-Hybrid

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Product Support SpecialistNew641529233410581223

Product Support SpecialistNew

Mexico City Metropolitan Area At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting\-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024\. Our 700\+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket\-ship? **What you will do:** Our Customer Care team advises and guides our wide array of customers as they map any number of business needs to Lighthouse. We are the faces of Lighthouse \- genuinely compassionate, strategic\-minded, organized and dedicated. Fulfilling this role means you are entrusted with the relationships, and product health. A **Product Support Specialist** is an experience\-maker for our customers \- passionate about working with a variety of hotels to make Lighthouse the common thread that transforms their business. **Where you will have impact:** \#LI\-Remote * Educate and empower our users to help them achieve the most out of the Lighthouse products by engaging with them, listening, understanding their needs and providing 1\-1 training where necessary * Respond, investigate and resolve cases logged by customers via chat or email in a timely manner * Help customers adopt and optimise their use of Lighthouse efficiently * Prepare supporting material and product user manuals * Collaborate with Business Development teams on internal questions and set\-ups * Collaborate with Product team to ensure client feature requests are represented on the roadmap and expectations with users are managed accordingly * Escalate issues or bugs with Engineering team * Communicate technical concepts across stakeholders of varying technical ability * Where necessary identify shortfalls in the process and procedures and suggest process improvements **About our team:** Our Customer Care team is a collaborative team across the AMER, APAC and EMEA regions. The team advises and guides our wide array of customers as they map any number of business needs to Lighthouse. We are the faces of Lighthouse \- genuinely compassionate, strategic\-minded, organized and dedicated. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization. **What's in it for you?** * Flexible working environment: Work from home or at one of our global offices. * Flexible time off: Autonomy to manage your work\-life balance. * Collaborative team: High\-bar, friendly, creative, and passionate colleagues. * Career development: Workshops, frameworks, tools, training, and processes to realize your full potential. * Impactful work: Shape products relied on by 75,000\+ users worldwide. * Competitive compensation: Proactively maintained to value your work. * Referral bonuses: Earn rewards for bringing in new talent. **Who you are** * You are tech savvy and proficient with Microsoft Office (Excel, Word, Powerpoint) and Google Apps * You're fluent in English and Spanish (proficiency in other languages welcome) * You think ahead, see problems coming, and have demonstrable experience rolling up your sleeves and tackling issues before they present themselves * You have a tremendous work ethic, laser focus, passion, and dedication * Excellent analytical, reporting, data manipulation, dashboard creation, business Intelligence, and critical thinking skills * You have exceptional written communication skills Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. \#LI\-Hybrid

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Customer Operations Administrator-1641499480542751224

Customer Operations Administrator-1

The Operations Administrator supports the day\-to\-day operational execution across order processing, logistics, IT interfaces, master data, inventory, and customer service across the LATAM region. This role plays a critical part in ensuring order accuracy, system data integrity, logistical efficiency, and proactive problem\-solving in collaboration with internal departments and external partners. Order Processing* Enter and monitor customer orders (manual and EDI) for LATAM and MX markets, ensuring timely and accurate fulfillment. * Generate invoices, process credits, allocate requests, and follow up on order status. * Manage non\-EDI and manual customer orders. * Support Customer Operations Specialists with administrative tasks and customer\-specific processes. * Oversee and process campaign data (e.g., Privalia) to ensure accurate invoicing. * Provide product cost and variance analysis to internal teams. * Collaborate with leadership to communicate and record cost deviations. * Share order volume forecasts from BAs with 3PLs. * Handle customer complaints related to shortages, faulty, and late deliveries, request deadline extensions when necessary. * Respond to complaints and inquiries related to marketplaces. * Conduct ad\-hoc administrative tasks to support customer service operations. Customer Service \& Communication* Participate in LATAM customer operations team meetings. * Re\-distribute and resolve requests from central mailboxes with timely follow\-up and team accountability. * Respond to emails and requests aligned with the LATAM Customer Operations team. * Collaborate with Operations Specialists to ensure delivery process alignment and effectiveness in LATAM. IT Systems \& Interfaces* Conduct daily reconciliation of inventory, sales, and adjustment data. * Reconcile customer master, product master, and inventory interfaces (error reports). * Monitor and resolve inventory discrepancies in collaboration with IT teams. * Audit and maintain accurate customer pricing. Returns \& Inverse Logistics* Follow up on return processes including product receipt and pending shipping waybills. SAV (After\-Sales Support)* Assist local Service Center with warranty/non\-warranty request resolutions. * Provide support for spare parts management and monthly invoicing control. Project Support* Participate in testing phases for new project rollouts or system implementations as needed. Qualifications:* Bachelor’s degree in Business Administration, Logistics, Industrial Engineering, or a related field. * 1–2 years of experience in operations, order processing, or supply chain coordination. * Familiarity with SAP and EDI systems preferred. * Strong analytical and administrative skills. * Excellent communication and interpersonal abilities. * Bilingual: Spanish and English (verbal and written). Core Competencies:* Detail\-oriented and highly organized. * Multitasking and time management skills. * Problem\-solving mindset with a proactive approach. * Strong team player with cross\-functional collaboration skills. *Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.*

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Fraud Operations Representative641492825512991225

Fraud Operations Representative

**About PayJoy** PayJoy is a financial services provider with a clear mission: to help underserved customers in emerging markets achieve financial stability and success. We provide credit through our patented technology that turns a smartphone into a digital collateral, and thanks to our advanced artificial intelligence, data science, and anti\-fraud tools, we are able to offer the lowest costs and qualify the largest number of customers in the industry. By 2024, we have provided billions of dollars in credit to over 12 million customers, while maintaining solid, sustainable long\-term profitability. **About the Role** The Fraud Operations Representative is responsible for conducting reviews and investigations of partners, stores, employees, and customers to analyze fraud patterns and implement tactics to mitigate fraud risks, thereby protecting our customers and the company's financial assets. ### **Responsibilities** * + Monitor and analyze transactions to detect potential fraudulent activities, ensuring compliance with fraud prevention strategies and procedures. + Investigate and resolve reported fraud cases, ensuring accurate and timely documentation. + Develop and implement fraud prevention strategies and procedures. + Collaborate with customer support and operations teams to address and mitigate fraud risks. + Conduct periodic fraud risk assessments and provide recommendations for improvement. + Prepare and present detailed reports on fraud trends and prevention measures upon request. + Collaborate with product, sales, customer service, and other teams to address and mitigate fraud risks. + Assist in training and educating team members on fraud prevention and detection. ### **Requirements** * + Incomplete technical or university studies in related fields such as Business Administration, Communications, or similar. + Minimum of 2 years of experience in fraud prevention, anti\-fraud processes, or fraud detection, preferably in the financial services industry. + Knowledge of regulatory requirements and compliance standards in the country. + Basic analytical and problem\-solving skills, along with a sense of autonomy to carry out delegated tasks, taking full ownership of individual projects. + Proficiency in using fraud detection software and tools. + Strong aptitude for learning. ### **Benefits** * + 100% Company\-funded Health, dental, and vision discount plan for employees and immediate family members. + Life insurance. + Phone finance, Headphone, home office equipment, and wellness perks. + 30 days of Christmas bonus + 20 days paid Vacation + 50% Vacation premium + 13% Saving funds + $2,000 MXN monthly grocery coupons + $2,000 MXN monthly restaurant coupons + $2,000 USD annual Co\-working Travel perk + $2,000 USD annual Professional Development perk **PayJoy Principles** At PayJoy, we are proud to be an equal opportunity employer. We welcome and encourage inclusion of individuals from all backgrounds. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, disability status, or any other legally protected characteristic.

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

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