




Job Summary: Supervise and coordinate operational activities, ensuring goal achievement, productivity, quality, personnel discipline, and proper process functionality. Key Highlights: 1. Leadership in operations and logistics 2. Personnel management and KPI compliance 3. Dynamic environment with rotating shifts Position Profile: Shift Supervisor Department: Operations / Logistics Position: Shift Supervisor Reports to: Operations Coordinator / Operations Manager Position Objective Supervise and coordinate operational activities during the assigned shift, ensuring goal achievement, productivity, quality, personnel discipline, and proper process functionality. · Key Responsibilities Supervise operational staff during the shift (attendance, performance, and discipline). Ensure compliance with operational KPIs (productivity, timeliness, quality). Coordinate the proper execution of daily activities. Report incidents (absences, tardiness, leave requests, accidents). Verify that staff have the necessary tools and equipment. Enforce safety and hygiene guidelines. Monitor shift indicators and reports. Support staff training and feedback. Maintain constant communication with HR and administrative departments. Key Performance Indicators (KPIs) Productivity target attainment Absenteeism rate Staff turnover rate Operational incidents Timeliness compliance Requirements Education: Completed high school diploma (bachelor’s degree preferred) Experience: 1–2 years in personnel supervision Knowledge of operations/logistics (preferred) Basic Excel and reporting skills Availability to work rotating shifts Competencies Leadership Effective communication Decision-making Working under pressure Conflict resolution Organization Conditions On-site work Rotating shifts (day / night) Supervision of operational staff Ideal Candidate Profile Proactive individual with firm yet empathetic character, results-oriented, and capable of maintaining team control during operational pressure.-Requirements- Minimum education: Higher education – Bachelor’s degree 1 year of experience Age: between 25 and 45 years Keywords: resident, supervisor, shift leader, assistant manager, responsible person, coordinator, manager, captain, night, night, nighttime, nocturnal
